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  • Report:  #115030

Complaint Review: DELL COMPUTER CORP - Round Rock Texas

Reported By:
- PERRY, Kansas,
Submitted:
Updated:

DELL COMPUTER CORP
Round Rock, 78682 Texas, U.S.A.
Phone:
800-289-3355
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
dell failed to deliver the computer ordered with the ordered windows xp professionaL version & "we got" - the windows xp home edition and all 5 of the replacements were of the same and were delivered with "factory installed" bugs & glitches. "note" i found "by accident" that the windows xp home edition version ? was a "c o p y" not a new program.

dell financial services titled - judy carpenter cust # 34863293 dfs account # 6879 4501 2901 3383 420 states that after paying on this for a year? still owes $1,252.00, b u t, they say the account shows a credit of $1,888.00 and the orginal contract was for around $1,250.00.

we seem to be blocked from dell customer service ie get un-deliverable mail message in e-mail folder.

Judy

PERRY, Kansas
U.S.A.


1 Updates & Rebuttals

Chris

New Carrollton,
Maryland,
U.S.A.
Contact Microsoft's anti piracy unit

#2Consumer Suggestion

Sun, October 31, 2004

This might get interesting for Dell if bill gates and co. find out that Dell is giving customers "pirated" software. Micorsoft doesn't take kindly to OEM pc sellers ripping them off of $$. So get a bigger compnay on your side against dell to your advantage. But be sure your certificate that came with your WindowsXP has the authenticity hologram on either the CD(s) or on the book usually with the serial key needed to re-install WindowsXP. If you think it may be fake Contact the Microsoft piracy unit ASAP and that might be the way to take care of DELL! Best wishes!

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