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  • Report:  #144309

Complaint Review: Dell Computer - Round Rock Texas

Reported By:
- St George, Utah,
Submitted:
Updated:

Dell Computer
One Dell Way Round Rock, 78682 Texas, U.S.A.
Phone:
435-634-9380
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In 8-04 I bought an Inspiron 100 laptop computer from Dell. In three 2 months it was sent to repair for a new hardrive and mother board... Each time it came back Bios updated..Finally in 10-04 they replaced my laptop... with another lemon. It has gone back to repair 3 times also. They did replace the motherboard in April-05... My computer freezes up and now they say it was my mouse. Bought a new mouse. Worked ok for a few days and then back to normal freezing up... They then told me I had to buy a Dell Printer... I will not give them one more cent... In fact I want my money back so I canbuy a decent laptop.... I have a friend that owns a trucking business in Oregon and she was going to buy 15 dell computers for her business. She changed her mind after all the problems I've had... I am also sick & tired of not being able to talk to someone in the USA after all it was USA money that paid for this lemon... I am sick of overseas people trying to fix my problems....

Ursula

St George, Utah
U.S.A.


1 Updates & Rebuttals

Ursula

St George,
Utah,
U.S.A.
Still waiting and holding my breath

#2Author of original report

Tue, June 28, 2005

6-28-05. Spoke to a Mr.Joe Pacheco 1-800-624-9897X7240305 in June. His said he would creedit my charge account with the full purchase priice..Still waiting and holding my breath...He is very slow in returning calls. Will let you no when my acct. is credited....I have since bought a good computer. Toshiba Satellite A70.. I love it far superior to the dell for a few dollars more. Not enough more to make up for all my time and problems with Dell.. Thank you

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