- Report: #1394061
Complaint Review: Dhgate.com by Diane Wang - Internet
-
Author Not Confirmed
Why?
Dhgate.com by Diane Wang
Internet, USA
Web:
Dhgate.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dhgate.com by Diane Wang A company that rips people off. China has not been able to develop standard measurements for clothes. 3XL or 4XL varies from seller to seller. Dhgate supports that by promising that they will hold the money in trust until you're satisfied with your purchase. However, that's not the case. They ask you to send the product back to China by a trackable courier company. That costs $89. Now who will send a $30 shirt back and lose another $89 because the seller won't pay $89. After this "dispute resolution" dhgate disappears from the picture and there's no way to contact them. I'd like my fellow westerners know not to spend money on dhgate. It's a shady business and has long ways to go. China Internet
Don't trust dhgate for any thing. They don't look after the customer's best interest although they claim they do. They say that they'll hold your money in trust and not release money to the seller, but it's not true at all. One of the problems with the Chinese market is that they cannot come up with standard measurements for clothes. Their sizes are outrageous: 4XL, 6XL. Second, the body measurements don't match anything we are used to in the US. Third, the sellers don't help because they have a certain axe to grind. They'll never commit to what size they're sending you. The chest, sleeve size etc is in centimetres. They'll ask you to choose the size, which I can guarantee will be smaller. Later they profess innocence because you chose the size. Dhgate wants you to send the clothes back if you want a refund, but the catch is that you need to use a trackable courier, which costs $89 from the US. You'll have to be a medically-designated idiot to spend $89 to get $20. Dhgate is nowhere to be found later. So please AVOID THEM AT ALL COSTS!!
