- Report: #1443863
Complaint Review: DHGATE.com Chinese Online vendor - Internet
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DHGATE.com Chinese Online vendor
Internet, China
Web:
DHGATE.COM
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DHGATE.com Chinese Online vendor Won't Refund Shipping, instead you will receive a Credit from a company you'll never buy from again! Internet
Won't Refund Promised Shipping Cost, instead you will receive a Credit from a company you'll never buy from again!
不会退款发货，而是您将收到一家您再也不会购买的公司的信用卡！ Bù huì tuì kuǎn fā huò, ér shì nín jiāng shōu dào yījiā nín zài yě bù huì gòumǎi de gōngsī de xìnyòngkǎ!
DONT use this company, as always the deal is too good to be true!
不要使用这家公司，因为一如既往，这笔交易太棒了！ Bùyào shǐyòng zhè jiā gōngsī, yīn wéi yīrújìwǎng, zhè bǐ jiāoyì tài bàngle!
Doesn't matter WHAT you purchase, they make you ship it back and THEN tell you after the fact that a refund can only be issued in
the form of a shopping credit on DHGate.com.
It took months for a refund to come thru for the defective product, but no shipping refund.
I contacted them and there was NO explanation the first contact that was what they were going to do.
I contact them again, and suddenly because the credit card was not used thru their website for the SHIPPING, ?!
they can not due to their defunct banking system, refund the shipping.
Of course, that means that EVERYONE gets screwed like this ! And DHgate and their vendors WIN! by loads of money
in credits sitting there which will never be used! I won't deal with this again. So $51 dollarsGONE on a $120 defective item....
Don't buy from them, pay more use reliable sources such as the big E and A and now Wally World online.
