;
  • Report:  #1304868

Complaint Review: Esurance - Nationwide

Reported By:
Loca_intx - Keller, Texas, USA
Submitted:
Updated:

Esurance
Nationwide, USA
Web:
Www.esurance.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Scammed by Esurance. I was promised a rate of $448 and after I gave my bank information over $900 was taken out due to a "discrepancy". I cancelled the policy of course but then during communication with a different rep she advised me to re-open the policy and they would in fact honor the rate given since I was misinformed by the first rep. This was all verified via recorded calls. I was told the funds would be back into my checking account 5/9 or 5/10 at the latest- also on a recorded call. I cancelled my current provider Monday. Today I get a call the request was denied, even after admitting fault, and they still have my $908 from my account that they were never authorized to take out. Completely overdrew my account and I have no idea when I will get my money back.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//