- Report: #82923
Complaint Review: Fingerhut Axsys National Bank - St. Cloud Minnesota
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Fingerhut Axsys National Bank
16 Mcleland Road St. Cloud, 56303 Minnesota, U.S.A.
Phone:
18007559333
Web:
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Fingerhut - Axsys National Bank ripoff Cloud Minnesota
To all that have been ripped off
I have purchased finger hut items about five years ago i have been paying on it now for the entire five years. I had chosen to do the ez pay check payment every month they take money out of my checking account.
For some reason i never payed attention to the fact that five years later while still paying i have no idea what i have paid or what my balance is.
So i decided to call axsys bank to ask unless you have your 16 digit account number or an extention number you cannot speak to anyone. I got to looking at my paper that tells when they will be taking out my payment and i noticed no account number. I got to thinking how can i get a hold of them its not possible so i called information and no such place is in or around the surrounding area of minnosota.
So how can i speak to a rep. I also wanted to stop the ezpayment plan till i recieve the amount due left on my account.
I also got rid of the credit card i had for it was for the old finger hut and no matter how i tried the account number would not work so. while i am still paying i have no knowledge of how much i have paid or what my balance was. It started with five hundred in credit. does it really take five years of payments. and if so dont i deserve to know what i have paid and what my balance is. finger hut is bad.
been ripped off and still paying please help!!!!
Lisa
winslow, Maine
U.S.A.
I have purchased finger hut items about five years ago i have been paying on it now for the entire five years. I had chosen to do the ez pay check payment every month they take money out of my checking account.
For some reason i never payed attention to the fact that five years later while still paying i have no idea what i have paid or what my balance is.
So i decided to call axsys bank to ask unless you have your 16 digit account number or an extention number you cannot speak to anyone. I got to looking at my paper that tells when they will be taking out my payment and i noticed no account number. I got to thinking how can i get a hold of them its not possible so i called information and no such place is in or around the surrounding area of minnosota.
So how can i speak to a rep. I also wanted to stop the ezpayment plan till i recieve the amount due left on my account.
I also got rid of the credit card i had for it was for the old finger hut and no matter how i tried the account number would not work so. while i am still paying i have no knowledge of how much i have paid or what my balance was. It started with five hundred in credit. does it really take five years of payments. and if so dont i deserve to know what i have paid and what my balance is. finger hut is bad.
been ripped off and still paying please help!!!!
Lisa
winslow, Maine
U.S.A.
1 Updates & Rebuttals
Bob
Saint Cloud,Minnesota,
U.S.A.
Getting through to them ..accounts recievables was bought out by CompuCredit
#2UPDATE EX-employee responds
Thu, March 11, 2004
ok so maybe you heard, but the old fingerhut shutdown in 2002 after federated ran it into the ground (was around since 46 so despite problems it was able to make money) anyways, regarding your question. accounts recievables was bought out by CompuCredit (www.compucredit.com). A lot of the accounts were probably sold to other collections or credit companies trying to collect on good and/or bad accounts. if you pull a credit report, your 16 digit account number may (probably) will appear on your credit report so you can use that to get through to them, maybe call compucredit directly. they are out of atlanta so not sure if they're even going to know whats going on when everything is still handled out of st. cloud. think its shady what compucredit does, hides behind the old fingerhut name and doesn't let people talk to reps. as far as ppl talking about being billed for something that they didn't rcv... i know it sucks but in the old terms in conditions of your catolog you have a certain amnt of time to claim that in which case an investigation would have been done. good luck trying to get somebody at compucredit (which is just bill collectors) to waive fees for something from 5 years ago that wasn't reported (even if it was they won't even have that cuz all those records are on federated's machines probably) good luck, you can always write them disputing your balance which legally means they have to freeze your account, investigate and so on according to law, at least thats what us old fingerhut reps were told
