- Report: #1216936
Complaint Review: freedompop - Internet
Reported By:
greeneyedchic -
bakersfield, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
freedompop
Internet, USA
Phone:
18887438107
Web:
www.freedompop.com
Categories:
Business Rating:
(0)
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i call freeompop to check out there servivice on 02-09-2015 they sounded like a g**k company offering great deal and service they infromed me that i would have to purches one of there devices and then i would get free internet i agreeed to the offer they check my araea i said found a product that would work great and was affordable .purchased and waited for it to arrive this was for my son to play his video games on . a few days later i recieved it it said all i had to do is plug it in and go surf the web .i did what it said to no avail it wasnt working i caled immeditaly and sat on hold for 1 and a half got disconnected twice and hung up on twice i gave up for the day called back next day same thing finally got though to someone who told me that i can returne the hub and i could get a hot spot that would cost me 3x the ammount i had already agrred to i told them that was s**t and to no supprise disconnect again this went on for days i gave up untill they called me back and left a message stateing they were sorry and they would work somthing outi thought cool tried to call them back nothing .here it isthe 19 of marchand i have been on the phone now for almost 3 hrs and no closer to a solution then i was a month ago ithink that they need to give me my money back or compensate me for all the bull my son has went though DONT THINK ABOUT GOING THOUGH FREEDOMPOP
