fighting back customer
York,#2Author of original report
Sat, March 03, 2012
Well just goes to prove you ASSUME and we both know what that one means. What an idiot I am not originally from York or PA, moron so before you go making those kind of statements about where a person is from do YOUR HOMEWORK AND GET YOUR FACTS STRAIGHT before you open your mouth. I moved here 3 years ago so blow that one out your righteous _________!!!!!!!!
and it is NOT sir as you ASSUME again!!!!!!
Righteous1
gg,#3General Comment
Sat, March 03, 2012
Sir, You were given a GE rep to resolve this issue. Sorry to read you are from York. That explains 99% of the incomprehension being exhibited thru inappropriate remarks. Wonder if you are from the "Rhett Lion" area...or Yoe! .Or Closer to Spring Grove. None the less , The homework was done and you are more then welcome to remain irate or you can step up to the plate and get resolution. Its your complaint....Deal with it as you see fit but dont come on this site expecting people to jump on the "look what they done to me" wagon unless you are willingness to work thru this with an open mind. Its great that you are bringing light to this matter.
fighting back customer
York,#4Author of original report
Fri, March 02, 2012
I am sorry did i say i was trying to get a electronic statement or make an electronic payment. NO It concerns their auto pay feature, which if you wanted to comment on you should have done your homeowork. But let me do it for you. GE has an auto pay feature on their website turn it on turn it off select how much you want to come out every month and you dont have to go in and you can cancel at anytime. I wanted to make an additional payment and the system for auto pay does not allow you to do that with auto pay on GET IT!!!!!!!!!so do your homework and read carefully. I also got disconnected numerous times
GECapital
United States of America#5UPDATE Employee
Fri, March 02, 2012
**To expedite your case, please include reference number DM 030212_ror_YorkPA**
I apologize for your recent experience. We strive to provide excellent support and service, and I would like to speak with you so that we may resolve your issue.
Please contact me at [email protected] and provide your name and contact information. A member of our consumer advocacy team will contact you you directly to assist.
Regards,
Nicole
GE CapitalCapital
Righteous1
gg,#6General Comment
Thu, March 01, 2012
Try writing them and sending it via certified mail. Contact your BBB. They have a US Customer service phone number.
GE financial is a reputable company and while you encountered a unique scenario, you are more then welcome to write them.
Why are you not requesting a monthly electronic statement? You can then do an ACH funds transaction directly from your checking account. They do have flexible options if you simply do the homework.I do not work for this company directly. Our business works with them from a funding stance and they have been nothing short of accomodating every step of the way. But then again, as I stress my work situation may not be the same as the consumer themselves.....
In this age of technology there are avenues to get to the end result. You want to pay them and have accurate records. Best to you.