- Report: #1345288
Complaint Review: iGPS Watch - Internet
Reported By:
RedBloodedAmerican -
Malvern, Arkansas, USA
Submitted:
Updated:
-
Author Confirmed
Why?
iGPS Watch
Internet, USA
Phone:
1-800-723-4955
Web:
igpswatch.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
iGPS Watch Ridiculous tech support and 14 day warranty Ft Myers Florida
They sent me the GPS watch already activated but unfortunately it will not work here so not only did they not refund the monthly service fee I also lost the activation fee and shipping charges, too.
Their tech support is one individual and hasn't a clue how to troubleshoot. They do not track individual customer issues so every phone is like calling for the first time. Every time I called they took my name and number and I waited for a call back. Once I waited 3 days.
The warranty is only 14 days so if there's any issues getting the phone to work and you don't return it within 14 days they said it isn't covered. The original invoice was $117.84 so I lost $54.79. If this company doesn't make some serious changes they won't last and people will be stuck with a GPS watch and no service.
