- Report: #1160465
Complaint Review: Inboxdollars - Internet
-
Author Not Confirmed
Why?
Inboxdollars
Internet, USA
Web:
http://www.inboxdollars.com/
Categories:
Business Rating:
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Inboxdollars http://www.inboxdollars.com/ Survey scam Internet
I had a total of $29.50 in my account, went to complete a $0.50 survey to cash out @$30.00, after completing the survey, I recieved a message stating my account has been unactive and my $30.00 I was going to cash out was gone!!! Now my account has a $0.00 balance... This is a scan took me over 5months of surveys to get $30.00......... This is FRAUD!!!!
1 Updates & Rebuttals
InboxDollars Member Services
Minnesota,Inactive and Cleaned Account Policy
#2UPDATE Employee
Wed, July 09, 2014
To offer some clarification about inactive or cleaned accounts on InboxDollars® it is necessary to understand the Terms of Membership as posted.
There are a few reasons an account could go to an Inactive status. 1) If a Member does not log into their account or confirm a PaidEmail® at least one time within a 10-day period, their Account may become inactive. 2) We received an automated bounce-back message. This could mean your email address is invalid, your mailbox was full, you are not accepting email from InboxDollars®, or your email provider is blocking email from InboxDollars®.
An ‘Inactive’ status does not remove any earnings on the account and the member can request the account to be re-activated through our LiveChat Support Agents and Resolution Center.
If a member account is inactive for any reason, they can reactivate it at any time simply by having a new Confirmation Email sent to them and clicking the activation link in that email and Earnings are not removed for an inactive account.
If a member does not visit the site for a period of 6 months or does not confirm PaidEmails® the account will go to a “cleaned” status. However, InboxDollars does make several attempts to remind a member before the removal of any account by sending its members courtesy reminders via email.
If the member does not log into their account and 6 months have passed – the account is removed due to no activity on behalf of the member.
We work hard to provide the best possible service to our members and we are available for support 24/7 through LiveChat agents which is found in our Support Center on our site.
A link is provided on our terms for more information: inboxdollars.com/pages/terms
