- Report: #68258
Complaint Review: Jaguar Rosenthal - Vienna Virginia
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Author Confirmed
Why?
Jaguar Rosenthal
1592 Springhill Rd. Vienna, 22182 Virginia, U.S.A.
Phone:
703-893-1700
Web:
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Jaguar, Rosenthal ripoff Paint damaged by prep-work in removing glaze several scratches you have to get it in the correct lighting, at 11 miles I hear a noise Vienna Virginia
*Author of original report: KEVIN THE SALESMAN, Said he did not lie about repairs
*Consumer Comment: My Goodness!!
*Author of original report: The manager for repairs (Jack ) said they found nothing
*Author of original report: The manager for repairs (Jack ) said they found nothing
*Author of original report: The manager for repairs (Jack ) said they found nothing
*Author of original report: The manager for repairs (Jack ) said they found nothing
*Author of original report: disk and brake pads replaced
Paint is damaged by the prep-work in removing glaze several scratches you have to get it in the correct lighting.
At 11 miles I hear a noise,I was thinking it's a tire,I look at it did not see a problem with tires, But at the dealership I ask that they drive it with me.
He (Service teck.) did pulled in shop said they ( the man that road with me) did not know what it was. I ask a Gentleman working in back said everyone was looking at it ,
was told it was a rock in tire.
At 53 miles noise in car was back again. Harold said bring it in Monday not unreasonable but its costing me time and why did they not fix it the first time, well the sale was going to have to suffer the loss of the deal.
Can be seen in Manassas,Va 48,000.00 Car. I would think again
Harlan
Manassas, Virginia
U.S.A.
At 11 miles I hear a noise,I was thinking it's a tire,I look at it did not see a problem with tires, But at the dealership I ask that they drive it with me.
He (Service teck.) did pulled in shop said they ( the man that road with me) did not know what it was. I ask a Gentleman working in back said everyone was looking at it ,
was told it was a rock in tire.
At 53 miles noise in car was back again. Harold said bring it in Monday not unreasonable but its costing me time and why did they not fix it the first time, well the sale was going to have to suffer the loss of the deal.
Can be seen in Manassas,Va 48,000.00 Car. I would think again
Harlan
Manassas, Virginia
U.S.A.
7 Updates & Rebuttals
Harlan
Manassas,Virginia,
U.S.A.
disk and brake pads replaced
#2Author of original report
Wed, October 22, 2003
replacment of parts done. once over on paint job , I'l wax it my self.
Harlan
Manassas,Virginia,
U.S.A.
The manager for repairs (Jack ) said they found nothing
#3Author of original report
Wed, October 08, 2003
I find this very miss leading there was something wrong and the company can not be trusted in doing repairs.
Harlan
Manassas,Virginia,
U.S.A.
The manager for repairs (Jack ) said they found nothing
#4Author of original report
Wed, October 08, 2003
I find this very miss leading there was something wrong and the company can not be trusted in doing repairs.
Harlan
Manassas,Virginia,
U.S.A.
The manager for repairs (Jack ) said they found nothing
#5Author of original report
Wed, October 08, 2003
I find this very miss leading there was something wrong and the company can not be trusted in doing repairs.
Harlan
Manassas,Virginia,
U.S.A.
The manager for repairs (Jack ) said they found nothing
#6Author of original report
Wed, October 08, 2003
I find this very miss leading there was something wrong and the company can not be trusted in doing repairs.
Boz
Las Vegas,Tennessee,
U.S.A.
My Goodness!!
#7Consumer Comment
Mon, October 06, 2003
Hello, it is Texino just wanting to say that this fellow who does not seem to know beans about a car should maybe buy something a little more reliable. A Jaguar was once the car for a select few. The company fell on hard times and was eventually bought by Ford. All well and good, but the auto is still having the reputation of being high strung and expensive to repair, plus this sort of car needs to be kept in a good state of tune, and that in itself is not cheap. Remember that Texino (that's me) is a professional in these matters and I am hoping with my fingers crossed that Harlan will buy some other car. If he doesn't, we will most likely be hearing from him again and again. Please remember that not every person can be like Fred Davis and live in Nevis and the US. I know that when I am in Nevis, I don't be thinking about the awfulness and murderous use of the mother tongue such as Mr. Harlan employs. Please kind sir! Buy a Datsun or one of the new Mazda Wankels. Everyone else must please think kindly for Roy. Thank you as always, Texino
Harlan
Manassas,Virginia,
U.S.A.
KEVIN THE SALESMAN, Said he did not lie about repairs
#8Author of original report
Sun, October 05, 2003
I GONE IN TODAY SUNDAY 10-5-03 KEVIN THE SALESMAN, Said he did not lie about repairs and could not give work order till Monday. I ask for G.M And Owner He gave Jack Winer 70389?1700 was not clear written and Geneva 703 5534300 again ask for address. He ask if I wanted monies back, I said they should fix the car. Harold Sales Manager said he pick up car on Monday and look in to repairs correctly, will wax the marks out of paint. I'm will to give them the correct option and repair this car, for the Second time. I think we have a good deal but the car new and should not be damaged further. 240 miles on the car.
