- Report: #1394584
Complaint Review: KQ Ranch RV Resort - Julian California
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Author Not Confirmed
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KQ Ranch RV Resort
449 K Q Ranch Rd Julian, 92036 California, USA
Phone:
(866) 217-8111
Web:
http://www.kqranchresort.com/
Categories:
Business Rating:
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KQ Ranch RV Resort Not a Five-Star Resort Julian California
I would never, ever recommend this so-called resort to anyone. We
arrived there last Wednesday, August 16, and planned to stay until
Monday, August 21. The gate keeper assigned our space and also
gave us an appointment to attend their membership presentation
for 9:30 a.m. the following morning. Both the space assignment and
appointment date and time were, according to her, unchangeable.
Not good for us as we had planned early morning hikes in different
locations for each morning we planned to be there. We were told to
drive into the park and wait at a particular spot for an escort.
Fifteen minutes later an older man in a golf cart drove up and,
without stopping, waved us to follow him which we did. A few
moments later he signaled the location of our place to park and off
he went in his golf cart. Nary a word spoken or explanation given.
After backing into the space and setting up our coach and outside
equipment we noted a couple of things about the space: there was
no BBQ and the picnic table was ancient - full of splinters and not
level. Little or no shade and definitely little time or effort spent in
preparing the site. 2 star quality. We went for a walk, checked out
the clubhouse and pool then walked across the street to the sales
office. Once inside I asked the lady at the front desk, "Are all of
your presentations scheduled at 9:30 in the morning?" The lady
said, in a very condescending voice, "Why? Is your appointment
scheduled for tomorrow morning at 9:30?" I replied, "Yes, it is and
we would like to make it for a time later in the day if possible as we
like to get up early and go on short hikes before it gets hot." She
responded, "Well, your appointment cannot be changed. You have
to attend tomorrow morning at 9:30." I looked at her and asked,
"Do you really want potential customers coming to the presentation
holding two strikes already against you?" "No sir," she stated in a
very condescending manner, "It's not two strikes against us but two
strikes against you." To which I said, "Well that attitude makes it
three strikes and I think we will find some place else to enjoy." A
man, presumably one of the sales agents, stepped up to the plate
and said, "We will call the front gate and informed them of your
intention to leave within the hour." We walked back to our coach,
packed and were out of their within 30 minutes. We found a lovely,
well-run RV park just down the road called Pinezinita. Enjoyed
every moment there. Interesting to note that we heard multiple
stories of others who had suffered the same n**i-like attitude from
the workers (from the gate keeper on) at KQ.
Last note: they advertise this park as a 5 star facility. It is not. The
roads are not maintained neither are the sidewalks. The spaces are
cheap looking and unattractive. The BBQs, at the spaces that had
them, were old, bent and neglected.
My sister, one of my neighbors and a couple of clients were anxious
to hear what we thought about the park as they all were thinking of
going. Not any more.
