I ordered the eyebrow fork tip pen on 5/7/18 and never received it till 7/18/18. It took 2 1/2 months. They don't give the
consumer the knowledge that they are located out of the country and orders can take 2 months or more. In between these dates
I emailed them 12 times. When I did receive the order it was the the same complaint as everyone else... DRIED UP...
I emailed them with my complaint requesting a return label and refund and can't believe they're asking for an IMAGE of the
product, the package it was mailed in and a VIDEO CLIP of the product as proof. They already have proof through our emails and
also have the date it was delivered to me.
My thoughts are most people won't bother to send these things so they can scam them out of their money. After reading loads of
complaints on this company I'm finding most customers did receive dried up pens. I sent them what was requested but like most
of the customers went through the same thing just to never hear back. They need to be banned from selling in the
USA period!
I also sent a complaint to the FTC in hopes they will look into this company further.