- Report: #136777
Complaint Review: Merchants' Credit Guide - Chicago Illinois
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Author Confirmed
Why?
Merchants' Credit Guide
223 W. Jackson Blvd. Chicago, 60606 Illinois, U.S.A.
Phone:
888-249-1033
Web:
N/A
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Merchants' Credit Guide Ripoff Fraudulent attempt to collect past due account Chicago Illinois
I received a letter from Merchants' Credit Guide Co. informing me that I owed money on some past due account, HFN-Fleet Bank. They provided three handy ways for me to pay the past due amount directly to them.
I have never paid a bill late in my life so I called to get further information on this matter, fearing a case of identity theft.
The CSR told me that I opened this account in May, 1999 and that I never paid the bill. He assured me there was "no identity theft" that I simply didn't pay my bill. He told me that if I "insisted" on proof of my negligence that I would need to request that in writing, he further told me that the original debt holder wasn't even listed on the letter, it was a Visa account.
I told him I've had ONE credit card for the past 22 years and it's paid in full every month. He called me a liar and the conversation quickly deteriorated at this point.
The next day when I felt sufficiently recovered to try to ask this company which of the numerous addresses they have listed on their letter I should write to in order to request the information on this account (I still am concerned about identity theft), I discovered the phone number is no longer a working number.
Maybe this company is no longer in business? I don't trust what they are trying to do.
But I am still concerned about being a victim of identity theft, obviously Merchant's Credit Guide was able to get valuable information about me and try to use it against me.
Toni
Randleman, North Carolina
U.S.A.
I have never paid a bill late in my life so I called to get further information on this matter, fearing a case of identity theft.
The CSR told me that I opened this account in May, 1999 and that I never paid the bill. He assured me there was "no identity theft" that I simply didn't pay my bill. He told me that if I "insisted" on proof of my negligence that I would need to request that in writing, he further told me that the original debt holder wasn't even listed on the letter, it was a Visa account.
I told him I've had ONE credit card for the past 22 years and it's paid in full every month. He called me a liar and the conversation quickly deteriorated at this point.
The next day when I felt sufficiently recovered to try to ask this company which of the numerous addresses they have listed on their letter I should write to in order to request the information on this account (I still am concerned about identity theft), I discovered the phone number is no longer a working number.
Maybe this company is no longer in business? I don't trust what they are trying to do.
But I am still concerned about being a victim of identity theft, obviously Merchant's Credit Guide was able to get valuable information about me and try to use it against me.
Toni
Randleman, North Carolina
U.S.A.
