- Report: #841955
Complaint Review: Micro Center - sharonville Ohio
Reported By:
Angelique Loux -
Harrison, Ohio, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Micro Center
11755 Mosteller Road sharonville, 45241 Ohio, United States of America
Phone:
513-782-8500
Web:
http://www.microcenter.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Micro Center did NOT make good on my Warranty changed requirments after my purchase sharonville, Ohio
Micro Center sold me the extended warranty on my xbox 360. When I bought the warranty they said I had 2 years one year from xbox and one year from them.
I took my broke xbox 360 to them and the guy looked it up told me if they can't fix it they would replace it. Then I get a phone call today said my warranty is up. I tryed to call them back to be left on hold for 45 minutes called back again they told me they changed thier policy to come in and talk to a manager.
I went in and the manager was trying to tell me that my warranty was only good for 1year and 90 days but wouldn't show me a copy of the warranty I paid for or terms and conditions. I went to the the website for my warranty to put in my policy number off my receipt and it came up no longer working website.
I took my broke xbox 360 to them and the guy looked it up told me if they can't fix it they would replace it. Then I get a phone call today said my warranty is up. I tryed to call them back to be left on hold for 45 minutes called back again they told me they changed thier policy to come in and talk to a manager.
I went in and the manager was trying to tell me that my warranty was only good for 1year and 90 days but wouldn't show me a copy of the warranty I paid for or terms and conditions. I went to the the website for my warranty to put in my policy number off my receipt and it came up no longer working website.
