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  • Report:  #1023220

Complaint Review: Netspend Corporation - Austin Texas

Reported By:
Scott - Louisville, Kentucky, United States of America
Submitted:
Updated:

Netspend Corporation
PO Box 2136 Austin, 78768 Texas, United States of America
Phone:
18663877362
Web:
www.netspend.com
Categories:
Tell us has your experience with this business or person been good? What's this?
purchased one of their cards, loaded it, went to activate the card online, no good, so I called to activate the card, no good with an excuse and the customer service Rep laughing at me when I mentioned that i will be contacting the attorney General in my state and the BBB and the Federal Reserve Bank.  the excuse I got was and I quote, you are not eligible for an account.  This is a prepaid card service, how am i not eligible for an account!!!  they told me they will return my money, but 3 weeks from now, oh heck no, you want the money up front you need to return it in less then a week!!!! I filed with the attorney general and the BBB and the FRB today and we will see who is laughing at whom!!!


1 Updates & Rebuttals

NetSpend Corporation

Austin,
Texas,
United States of America
NetSpend

#2UPDATE Employee

Tue, March 05, 2013

We apologize for the problems you have experienced with our service.

We would like to look into why you could not activate your card and request that you send your information to [email protected].

Thank you,

NetSpend

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