- Report: #1475590
Complaint Review: North Texas Tollways Authority - Dallas Texas
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Author Confirmed
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North Texas Tollways Authority
PO Box 660244 Dallas, 75266-0244 Texas, United States
Phone:
214 461 2000
Web:
https://www.complaintsboard.com/north-texas-tollway-authority-ntta-b120337
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North Texas Tollways Authority ZipCash Sent us an invoice for charges that we did not incur Dallas Texas
My wife received an invoice from ZipCash on behalf of North Texas Tollways Authority (NTTA). The charge was for tolls alleged to have been charged on 09/29/2018 and 09/30/2018 using the President George Bush Turnpike, the President George Bush Western extension, Dallas North Tollway, and Sam Rayburn Tollway.
When we called ZipCash they were rude and obtuse even though we told them we had not been to Texas in 2018, the tag they referenced did not belong to us and the tag (which they said was on a Highlander) is a vehicle we have never owned.
I asked the lady (Teresa) whose name is on the tag and she said she could not tell it would take time to find out and that is when she said it belonged to a Highlander. When I pushed her as to how they got my wife's name and address, she told me to calm down.
She also told me to call back in three days to see if it is cleared up. From there my wife and I went on line to see if there were any complaints with either NTTA or ZipCash; boy were we amazed when we saw all the complaints.
I called an attorney friend of mine and he told me he had the same issue and even though he did all he could to dispel the charges and argue his point, he ended up paying $50.00 just t get them off his back. He said the toll system is a racket.
I do not like fraud, schemes and rip offs and I will always champion for what is right and righteous; so, I called my attorney this morning told him what is happening all the federal violations I found in what they are doing (Violation of the fair debt collection practices act FDCPA to name one) the mail fraud involved and the interstate attempt to commit fraud.
The complaints on ripoff were enumerable as well as other locations including of all places, the NTTA complaint board. I have reached out to a law firm here in Wichita to look at filing a class action lawsuit. Its not about the money they are trying to charge, its the lying, abuse and fraud that has angered me.
So, If anyone out there has been a victim of the NTTA and or ZipCash relating to bogus tolls, especially if you are out of state, please reach out to me through Ripoffreport.
