#20
Thu, January 10, 2002
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their relationship to the company: Supporter Rebuttal: A payoff figure takes 7-10 business days. The day of the request in not included. By my calculation the day of your complaint was only 6 business days. Per Federal guidelines it can legally take up to 30 days for the quote. The fact that you continually call leads me to believe that someone has dropped the ball and is in a big rush to get something done. 9 times out of 10 its the broker. How long has that person known you would need a payoff? Why don't they know the law and order it in a timely manner? Why are they making you do all the work when they are getting a large commission?