James
Newark,#2Consumer Comment
Tue, June 01, 2010
I am not employed by Orkin but I have been a certified Pest Control Professional for over 20 years. And yes, I am responding to a complaint that is old but hope I can offer some information that may enlighten other consumers. First of all; when dealing with cockroaches (and from the sound of your experience you may be dealing with German Cockroaches) it is imperative for the customer to follow the instruction of the applicator if the application is to be effective. This means removing harborages or debris in the home where cockroaches may hide, not leaving exposed food out, sealing cracks and crevices where roaches hide, etc. In other words; you need to help the exterminator help you. This way you will benefit yourself. Also, in regard to the pesticides in your home: The label on the product is the law. Any responsible applicator will follow the label to the T and take into consideration health issues of the homes occupants if they are made known. There are alternatives to spraying such as targeted baiting and vaccuuming . If spraying is necessary, the house can be vacated until any non-residual pesticide has dissipated (usually 1-2 hours). If the application truly made someone sick; I would assert that it is the fault of the individual tech and not the company. As regards to the rats; I am sure that Orkin neither dropped them off at your house nor did they put something out to attract them. More than likely there is a gap or gaps in your foundation or structure in excess of 1/2 inch that need to be sealed to keep them out. This is called exclusion and is an Integrated Pest Management component. Google IPM if you will. And in conclusion, please do not throw dirt on a whole company before you educate yourself. Orkin has been a reputable company for many years. The large companies tend to have a large employee turnover and from time to time you may get a bad tech. Your best option would be to follow the techs instructions as regards to sanitation and exclusion. Then, If your results are still not acceptable, complain up the chain of command til you get a seasoned technician and I'm sure you will see improvement.
Robin
Spartanburg,#3Consumer Comment
Wed, February 14, 2007
The poison in the bug spray, is hazardous to your health, and that of your children. There has been a link between these pesticides and childhood cancer. If your kids have had a reaction since Orkin was there, don't suspect the roaches and rats first. it's probably the spray! I would search another approach. Sorry this whole thing happened to you! Robin
Robin
Spartanburg,#4Consumer Comment
Wed, February 14, 2007
The poison in the bug spray, is hazardous to your health, and that of your children. There has been a link between these pesticides and childhood cancer. If your kids have had a reaction since Orkin was there, don't suspect the roaches and rats first. it's probably the spray! I would search another approach. Sorry this whole thing happened to you! Robin
Thomas
Anderson,#5Consumer Comment
Mon, February 12, 2007
"...orkin promised to get rid of the minor roach problem we had ...." Yep- sounds like they got rid of your minor roach problem by replacing it with a major roach problem... and added rats at no extra charge? Such a deal! Clemson Extension has "the bug guys" on SC Public Radio, and "the bug guys" give advice and guidance on infestation problems; they also list complaints against exterminators. Maybe you want to talk to the Clemson people? Also check the various Clemson websites.