- Report: #1369829
Complaint Review: Princeton Nutrients - Internet
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Author Confirmed
Why?
Princeton Nutrients
Internet, USA
Web:
Princeton nutrients .com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Princeton Nutrients I ordered over $300 worth of products from this company after 2 months no delivery just excuses then silence and no further feedback.No effort was made to send me new goods after several attemts on my behalf.A very dishonest way to conduct business while playing with peoples health. Internet
I ORDERED OVER $300 WORTH OF VITAMINS FOR BETTER HEART HEALTH FROM PRINCETON NUTRIENTS. THE PRODUCTS NEVER ARRIVED AT MY HOME.i WAS GIVEN TRACKING NUMBERS TO TRACK THE GOODS TO AUSTRALIA BY THE COMPANY.THE AUSTRALIAN POST OFFICE WAS NOT AWARE OF THE DELIVERY AND I NEVER RECEIVED MY VITAMINS AFTER 2 MONTHS.I AM A RETIRED GENTLEMAN SO $300 IS A LOT OF MONEY FOR ME AND MY WIFE AS WE ARE ON A FIXED INCOME.
I REQUESTED A REPLACEMENT ORDER BE SENT OR A REFUND EVENTHOUGH NOTHING WAS OFFERED BY PRINCETON NUTRIENTS.JUST A LOT OF DUCK SHOVING BY ONE OF THIER CUSTOMER SERVICE PEOPLE NAMED CARLA, THEN NO MORE FEEDBACK OR RESPONSE OF ANY SORT AFTER SEVERAL REQUESTS.
DO NOT BELIEVE THE REFUND CLAIM IT IS JUST A FRAUD.
I STILL NOT HAVE RECEIVED MY VITAMINS AFTER OVER 2 MONTHS. THE COMPANY CONTINUALLY BOMBARDS ME ON THE INTERNET WITH NEW SPECIAL DEALS TO ORDER MORE PRODUCTS.i AM STILL WAITING FOR VITAMINS I HAVE PAID FOR.
THIS IS NOT THE WAY TO DO BUSINESS.A MOST DISHONEST COMPANY, SO BEWARE!
TONY,BURNSIDE,MELBOURNE,
VICTORIA,AUSTRALIA.
1 Updates & Rebuttals
Veronica
United StatesRe: Tony - April 26, 2017
#2UPDATE Employee
Tue, April 16, 2019
Hello Tony. I am Veronica with Princeton Nutrients and I regret to read that you have not experienced the superior customer service we pride ourselves on. I want to apologize on behalf of Princeton Nutrients for your experience. I can understand how frustrating this must have been and I want to assure you that this is not the way we conduct our business. Our international shipping timeline is typically 14-21 business days, and we are very sorry that your order was lost in transit. I am sorry to read that you feel we are dishonest and a fraud, but I would like to state that Princeton Nutrients is a reputable company committed to improving the health and wellness of our customers. Please contact me at [email protected] so I can look into this issue and offer you a full refund or process a reshipment.
