- Report: #1495700
Complaint Review: Quicken Loans - Detroit MI
Reported By:
Donnette -
Baldwin Park, CA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Quicken Loans
1050 Woodward Ave. Detroit, 48226 MI, United States
Phone:
(800) 251-9080
Web:
www.quickenloans.com
Categories:
Business Rating:
(0)
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Quicken Loans Unethical business practices Detroit MI
I have an existing mortgage loan with Quicken loans and wanted to refinance just to get a lower interest rate and to lower my monthly payment. I don't want to take any extra money out. I am never late on my payments, my income is good, my credit is excellent, and I fully qualified. We had an appointment to sign closing documents on Friday, May 22, 2020 at 11:00 am and they never showed up.
When I called they made an appointment for 3:00 pm and again they never showed up. Today, May 27, 2020 we had another appointment set up for 10:00 am and again they never showed up. They don't even call to let us know that they are not coming. They just don't show up. We keep taking days off of work and they keep making us reschedule. Then they don't show up again.
