- Report: #1341204
Complaint Review: Quicken Loans - Detroit Michigan
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Quicken Loans
One Campus Martius Detroit, Michigan, USA
Web:
quickenloans.com
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Quicken Loans Condescenging Detroit Michigan
I got an email stating do you qualify for a VA Loan since I am a Vetran? I clicked on the start button and filed out the infromation. Got several calls which left several messages. The first one was from quicken loans so I returned the call first. They picked up stated I was looking for some information to see IF I could be helped. So they transfrod me to someone who could help me but didn't tell them that I was looking for information. So I spoke to someone which started out ok, as I started to give my information I could tell the tone in the voice was starting to get attitude. I was told that there was several things that affected me getting a loan besides just my credit score. Then the attitude got turned up a little and I was told "I was wasting their time" since my loan is under water. I also was told I needed to have a minimum income of $5000.00 to $6000.00 a month to even qualify for help, as well to wait for 5 years or so for the property value to go up and for me to bring down the balance to see if they could even do any thing for me. At the same time I was being told this I had to hear that I was wasting there time 4 times. Considering the email wasn't even from quicken loans it was a general email but and they where the first to call and leave me message. As well as other lenders leaving me messages, at least the other lenders I spoke to where alot more polite and willing to explain and give me my options without all the limits and things to do. When I was asked if I had spoken to another lender I did tell them I just hung up with quicken loans 30 seconds ago. I was asked how it went and I let them know about my call with the person I had spoken to and was told to me. They said they weren't surprised with what was told to me.
