- Report: #34408
Complaint Review: Ramada Plaza Resort Vacation - Fort Lauderdale Florida
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Author Not Confirmed
Why?
Ramada Plaza Resort Vacation
2901 W. Oakland Park Blvd., STE. B-7 Fort Lauderdale, 33311 Florida, U.S.A.
Phone:
800-805-8396
Web:
N/A
Categories:
Business Rating:
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Ramada Plaza Resort Vacation ripoff business from hell they get your money & then they're done with you Fort Lauderdale Florida
We rec'd a call about a vacation in Florida + a cruise. I was very skeptical but my husband thought it was on the up & up since Ramada was involved. We agreed to it (like idiots!) and several hours later I got on the Internet and found a 17 pg. report about how this company had been ripping people off.
I immediately called my credit card company to cancel. Ramada Plaza Resort had not taken the money yet, but my credit card had authorized them for it. I have tried everything with my credit card company, but they will not stop the authorization.
The next morning my husband called Ramada Plaza Resort & told the woman that we wanted to cancel. I later called back & have tried everything to get a written confirmation of the cancellation from them. This is the 2nd business day, and I don't want this to go any further. When you call you get forwarded from 1 place to another & put on hold. They will not give you their names, addresses, fax #, or e-mail address.
I wanted a fax # so I could fax to them in writing that we were canceling. The first time I asked the gal told me they did not have a fax or a computer. Later in the conversation she told me they had a fax, but she was not going to give me the number. She said that they had to follow procedure, which was that I would receive a written confirmation in the mail of our cancelation in 7-10 days. I told her I did not want to wait that long, because after 3 days it would be considered a done deal and she knows that.
Is there anyone out there who can help me??? They have not taken the money yet from my credit card, but are still authorized, and I want to stop it before they do.
Please, if anyone else receives a phone call or anything in the mail from Ramada Plaza Resort, throw it away or hang up on them. You do not want to be involved in this scam! All they want is your money, and then they leave you hanging.
Shelly
Monroe City, Missouri
I immediately called my credit card company to cancel. Ramada Plaza Resort had not taken the money yet, but my credit card had authorized them for it. I have tried everything with my credit card company, but they will not stop the authorization.
The next morning my husband called Ramada Plaza Resort & told the woman that we wanted to cancel. I later called back & have tried everything to get a written confirmation of the cancellation from them. This is the 2nd business day, and I don't want this to go any further. When you call you get forwarded from 1 place to another & put on hold. They will not give you their names, addresses, fax #, or e-mail address.
I wanted a fax # so I could fax to them in writing that we were canceling. The first time I asked the gal told me they did not have a fax or a computer. Later in the conversation she told me they had a fax, but she was not going to give me the number. She said that they had to follow procedure, which was that I would receive a written confirmation in the mail of our cancelation in 7-10 days. I told her I did not want to wait that long, because after 3 days it would be considered a done deal and she knows that.
Is there anyone out there who can help me??? They have not taken the money yet from my credit card, but are still authorized, and I want to stop it before they do.
Please, if anyone else receives a phone call or anything in the mail from Ramada Plaza Resort, throw it away or hang up on them. You do not want to be involved in this scam! All they want is your money, and then they leave you hanging.
Shelly
Monroe City, Missouri
1 Updates & Rebuttals
Chris
Watertown,Connecticut,
You can get your money back!
#2Consumer Suggestion
Wed, November 06, 2002
I had a family member ripped off by this company six months ago for $698. I was able to get a full refund credited to their account. First, we called them spoke with a rep. and stated our case for a refund. Got the usual b.s from them regarding no refund...took down their first name and id#(they provided me with that)and recorded this as my first attempt. The second call was to our ATTY General's office who already successfully had a suit against a simliar company who pulled the same sort of vacation scam. His office was more then willing to receive our information and take it from there. Being satisfied that I had my state's atty I decided to send one last letter to the President himself Daniel Lambert at Ramada Resort. I outlined every false truth that was told to my family member over the phone, only to find out that most of it was extra after reading the fine print in their "vacation packet." I also informed them that I already contacted the Atty General's office who was waiting for our information. Well 2 weeks after the letter was sent, my relative received a notice saying the deposit will be credited to their credit card. This was 6 months after the initial call was received about their "free vacation" So you if you have their address handy write them, send it certified and see what happens. Refunds will be granted--just be specific with your reasons why and be persistent. Good Luck! Here's the contact info to write to: Daniel Lambert Vice President Ramada Plaza Resorts 2419 E. Commerical Blvd #100 Ft. Lauderdale, FL 33308 fax# 954-568-3847
