- Report: #1408055
Complaint Review: Rover pet sitters - Internet
-
Author Not Confirmed
Why?
Rover pet sitters
Internet, USA
Web:
Rover.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Rover pet sitters The pet sitter left my pets unattended while I was 600 miles away at a family wedding. Bradenton Florida Rover.com
I had arranged for a pet sitter through Rover.com to have my animals and house watched. In the application I stated the facts about Maggie, a golden retriever, stating she owned two cats, Bart and Kiki. The sitter came by two days before to meet the pets. She was informed that my daughter's dog stayed with us during the day. Molly is a 16 pound chiweeni. On the 20th while we were in Orange Beach Alabama she texted me stating she had left and pretended not to have realized she was sitting with all these animals. The night before we departed I texted her to ask if molly could be here until her "brother" could pick her up and offered to pay extra. She said she would be happy to do it. Rover called claiming only Maggie was covered so they couldn't allow the sitter to stay. We quickly arranged to have my twin 17 year old grandsons to leave work and stay with the animals until their older brother to arrive from Tallahassee. That had been arranged earlier for the boys to have an adult in case of emergencies and take them to work etc The sitter had left all her belongings at our home and we told her to get them. It seems to us that the company was trying to hold us over a barrel so they could demand more fees. We did not hide any facts from this company.
