- Report: #1211109
Complaint Review: select home warranty - Mahwah New Jersey
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Author Confirmed
Why?
select home warranty
One International Blvd. Suite 400. Mahwah, 07495-040 New Jersey, USA
Phone:
855-267-3532
Web:
https://www.selecthomewarranty.com/
Categories:
Business Rating:
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select home warranty ive been ripped off and lied to Mahwah New Jersey
i purchased a hud home feb 28th 2014 and also purchased a home warranty through select home warranty.
i explained to anthony that it was a hud home and we knew nothing about the home,he assured me that would not be a problem and that select home warranty would take care of us.
on march 3rd 2014 i called out a contractor to service our air/heating unit at an expense of 800.00 at my expense,someone had stolen or let out all of the freon the plug was off.
in july of 2014 i called the select home warranty to explain that our unit was going off and on,they sent out there contractor and he determined after inspecting the unit that it was the thermostat and replaced it,he also did a service maintenance and checked all fluids.
on feb 5th 2015 i called select home warranty to report that my heating unit was not pumping warm air downstairs they sent out there contractor he determined that a breaker was bad and it was going to cost aproximitly 235.00 al this is going on with tn in a state of emergency withfreezing rain oh yes and the contractor stated that they prefer the customer to pay up front due to select home warranty never pays them back and they have had to writte off several claims.does this also not sound shysty?
select home warranty denied the claim stating that i didnot keep the unit in working condition andthat tehy would only pay 150.00 of the claim.
after several converssations with jason who told me to get my own contractor in the agreement section 7 states that select home warranty has the exclusive right to select a service technition etcit will void the contract.
so now jason has sent me a weird contract to sign so i can get my 125.00 notice how it dropped that basicly states that i cannot ever find fault with the company there children etc i refuse to sign it ,these peopel are shysters and iam very upset i have been lied to called a liarand put through the ringer.
