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  • Report:  #1219115

Complaint Review: Select Home Warranty - Mahwah New Jersey

Reported By:
karrots - Missouri, USA
Submitted:
Updated:

Select Home Warranty
One International Blvd., Suite 400 Mahwah, 07495-0400 New Jersey, USA
Phone:
1-855-267-3532
Web:
www.selecthomewarranty.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Please DO NOT use this company!  I was having problems with my furnace last week. I filed a claim and was told my policy was not in effect until Saturday, March 28th. I filed another claim on Saturday and was then told it was pre-existing problem and they would not help me. I called to get a refund and was told my policy was in effect on March 19th and they would not give me a full refund. If my policy was in effect on March 19th, then my furnace should have been serviced. They also never give information over the phone, always via email nor a straight answer about anything. I ALWAYS get a run-around.  When I asked for a refund I told it is pro-rata.  I spoke to Leo, who is a supervisor who said he will submit something to the billing department.

Today I've filed complaints with MO Attorney General and the New Jersey BBB.  I hope I can get a full refund!



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