Select Home Warranty is an unethical company that does not stand behind the home warranty policy that they sell you. When you file a claim they drag it out the settlement for months and months in the hope that you will simply drop it. When that doesn't work they simply offer you a very low settlement compared to the amount you claimed and essentially just say: "Take it or leave it."
I filed two legitimate claims, one for $295 and the other for $450 and finally after months and months they offered me $80 for each of the claims. I don't think that there is anyway that you can get this company to honor your claims fairly and reasonably. They have a great sales pitch, but they don't live up to it.