- Report: #1236486
Complaint Review: Select Home Warranty - Nationwide
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Author Not Confirmed
Why?
Select Home Warranty
Nationwide, USA
Web:
selecthomewarranty.com
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Select Home Warranty SCAM - DOES NOT HONOR WARRANTY - FRAUD Atlanta Nationwide
Select Home Warranty is fraudulent. They do not honor their warranty. After deciding to purchase this warranty, I submitted a claim when my AC unit was not blowing cool. I was told to have a technician come out to see if the unit required freon. If not, they wanted the technician to call while on site. I called to tell them that the technician determined it was a bad compressor. They said they would send out their own technician who charged me another diagnostic fee. Their technician stated the same thing saying it was normal wear. However, Jason at ext. 66 sent me an email stating it was not covered due to "short to ground electrical failure". I explained to him that neither my technician, nor their own technician indicated this and questioned how he could determine this over the phone. He was rude, condescending and put me on hold several times mid-sentence. Jason said that he was the manager and the only management over him was the owners themselves (of which I have no problem speaking with). This company is a SCAM and they are fraudulent. The contractors that I spoke with said that this is how they operate and to beware of them.
