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  • Report:  #1250815

Complaint Review: Select Home Warranty - Nationwide

Reported By:
Kent - modesto, California, U.S.A.
Submitted:
Updated:

Select Home Warranty
Nationwide, USA
Phone:
18552673532
Web:
selecthomewarranty.com
Categories:
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Total Rip-Off!  I signed up for service from Select Home Warranty back in January of 2014.  As a U. S. Marine with over 26 years of service I have owned several homes and have used several different Home Warranty organizations, but Select Home Warranty has been by far the worst organization in any category I have dealt with.  After spending $1300 dollars for three years of coverage, when I attempted to place a claim in April 2015, I got nothing but a run around.  This included statements of we don’t have a signed copy of your warranty, we don’t have a copy of the original agreement, and we don’t have anything related to you on file.  Then when I fax’d a copy of the agreement, I was told the item was not covered.  I asked could someone at least come out and check the appliance and was told no.  After repeatedly calling to determine what exactly was covered, and without ever making a single claim, on August 22nd 2015, I received a check in the mail for $200 dollars stating the service was cancelled.  When I phoned to speak to someone as to what happened, the members were rude, unprofessional and stated “oh well” you are cancelled.  When I asked, so you are going to simply keep over $1000 dollars of mine, I was told we will send you an email, your policy is cancelled.  



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