- Report: #1379666
Complaint Review: Suntrust Bank - Nationwide
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Author Confirmed
Why?
Suntrust Bank
Nationwide, USA
Web:
www.suntrust.com
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Suntrust Bank Stay away from Suntrust, they do not care about helping you Roswell Georgia
Picking up some emergency funds for my mother via Western Union at the local Kroger, and the store cashier was unable to give anything smaller than a $100 bill. Since there was a Suntrust Bank located in the store, I headed over there to try to make change and was denied. The branch manager said I needed a Suntrust account to make change. This has never happened to me before in my entire life history. No matter what, if I have stopped into a local bank and just needed to break a bill, I have always been allowed that courtesy, regardless if I have an account with them or not. This is precisely why I left Suntrust last year. They do not care about providing any kind of service whatsoever. They follow the practice of outsourcing jobs overseas, and when I called and asked why I was denied a such simple service the employee could not give me an answer. They wanted to put me on hold another 5-10 minutes. No way, enough time wasted. Take a look here and you will see how many others have filed reports and are having such a tough time dealing with Suntrust, a company that genuinely does not care about good service. Never again!
