- Report: #1153967
Complaint Review: Ultra Mobile - Nationwide
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Author Not Confirmed
Why?
Ultra Mobile
Nationwide, USA
Phone:
18887770446
Web:
www.ultra.me
Categories:
Business Rating:
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Ultra Mobile Mislead Customers Decatur, Georgia Nationwide
Feb, 2013 was when I joined Ultra mobile with the impression that Unlimited talk is Unlimited and $20 credit to call International will be as they stated but after one year of service with them, I was informed that I can only receive $10 credit. Even though, I was upset but I still manage to hang with them. Today June 11th, 2014, my phone got interrupted and my plan will not expired until June 14th.
I gave them a called and I was told that my unlimited talk was abused and over used. I was flabbergasted to hear that unlimited talk is not unlimited that I can pay another $20 to get my phone activated until June 14 to pay another new service plan.
This is America, I turned around and took my phone to Metropcs. Within 15mins, I got my service on with the new company called Metropcs and I got better plan with them.
I called Ultra Mobile to get my $4.07 credit that I paid for International call credit and I was told that since I have left them, I will not get my money back. As a result, I decided to write this review to advice other consumers out there to beware of Ultra Mobile for their misleading and ripoff services.
Thank you.
