- Report: #1390144
Complaint Review: Unlimited Vacation Club - Miami Florida
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Unlimited Vacation Club
9450 Sunset Dr Miami, 33173 Florida, USA
Phone:
877-923-2582
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Unlimited Vacation Club, Miami Fl This July the wife and I took a BAIT and SWTCH Miami FL with sales staff in Cancun Florida with staff in Cancun
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On July 11, 2017 the wife and I took a 90 minute tour of a Resort in Cancun. This tour lasted five hours. We faced several "Sales" agents pushing what sounded like the right to purchase up to 12 weeks of vacation time to be used at a resort when their rooms are not completely sold out. The cost was approximately $3500 (for 12 weeks purchased vacation time).
When we got home we tried to make a reservtion at a resort of our choice and found there was availablity, But there was a cost, an Additional $2500+.
We learned that what we purchased was a "discount program". That was completely different from what we were told. We attempted to cancel and got a run around. We did not have a contract in our papers and Company promised to send a copy. We still don't have a contract to review. Company Officials were told we wanted a refund but have just ignored that request.
