- Report: #1361857
Complaint Review: Vantiv - Internet
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Author Confirmed
Why?
Vantiv
Internet, USA
Phone:
866-622-2390
Web:
https://www.vantiv.com/
Categories:
Business Rating:
(0)
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Vantiv Mercury Processing Poor service, fraudulent terms, bad to work with Cincinati Ohio
I had been a Vantiv/Mercury processing customer for about 2 years and decided to switch processors due to multiple reasons. One of the driving factors was poor implementation originally, poor customer service and high fees. I cancelled the account in writing and they slap me with a $495 cancellation fee, a violation of the contract. They will not even speak to me about the dispute but sent T&C's that were not the same I signed stating that I didnt give 30 days notice to cancel. This is completely incorrect, they are frauds, terrible to work with and would never consider Vantiv again. Everyone should stop working with such a pathetic company and force them out of the business.
