- Report: #1342152
Complaint Review: VIVIDSEATS.COM - Internet
Reported By:
VIVIDSEATS RIP OFF ARTISTS PRICE SCAMMERS -
San Diego, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
VIVIDSEATS.COM
Internet, USA
Phone:
866.848.8499
Web:
www.vividseats.com
Categories:
Business Rating:
(0)
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VIVIDSEATS.COM Vivid seats vividseats RIP OFF SITE- CHANGED PRICES OF TICKETS CHICAGO Internet
I went on to vividseats.com. I selected 6 seats at $32 for plaza level seating.
I then selected the link clearly marked BUY in bold red letters.This prompted me to the next screen,
Login or Register, which I went ahead and logged in.
Then next screen selected delivery method, which I selected Email delivery.
Then the next screen was Billing Information, which I entered in all of my billing and clicked CONTINUE.
Then I got my receipt of $960.00. The total should have been around $200 for the 6 tickets at $32, as selected.
NOWHERE DID I SEE $960.00 total.
Within a few minutes I called vividseats and explained to them that something happened in checkout. They said the tickets were around $130 each. I told them over and over again that that was incorrect and I selected $32 tickets from the dropdown and selected BUY. I spoke to 4 different customer service people that day as well as my bank.
Vividseats told me there was nothing that they can do.
My account was $960 short for 4 whole days.
Customer service is clearly NOT important to them as they clearly SCAM their customers out of money. I asked them to refund and give me the $32 seats so I can stay a customer, that was not an option they said.
After this happened, I went online and found countless other complaints about this company. The same exact thing had happened over and over again.
There are complaints ALL over the internet with the same exact story!
