Complaint Review: Wakefield and Associates of Ft Morgan Co - Angola Indiana

April 28 , 2018 Wakefield and CCS Medical On Monday , April 24 , 2018 we opened our USPS Mail late in the day . At a time after the Postal Office was closed . Within a demand letter from Wakefield and Associates . A demand threatening additional Interest is enclosed for $70.18 . Interest was added in already . During 2014 we were paying on a medical bill . Jan 2015 we sent out checks paying off small bills . Called Wakefield and Associates . . Carolyn Advises the bill was for Terry . I asked for accounting . "No can do as we are a Collection Agency" . I called CCS the debtor for that information as directed by Carolyn . At CCS Brooke claimed Wakefield & Associates had all that information . I corrected her , at that point she informed me it was my bill . Then she informed me I must Contact Wakefield & Associates for billing history .

When I called her out I Requested an Email with all Billing and payments . She reluctantly agreed . Received 4-25 CCS Email , only 2014 listed and showing missing payments . The CHECK numbers do not match those we sent them ** . On 4-26 again I called CCS for the missing information . I had conversation with Veshase requesting all the missing info : "we don't keep records of payments done without we sending billing first . ___ Then oopsie --- : "We have copies of Bills sent in 2016 . Our policy is you cannot have these . Absolutely yes we sent in -monthsanncov- in 2016" , followed by being laughed at . I stated no Bills were ever sent to me since 2014 . -- Another oopsie--- "We sent all , your mailbox is at fault ,. All years/ months , we sent them . It is our poilcy , I am only able to send you a Bill with today's date , Apri, 26 , 2018 ."

I requested Email copies of all billing again at that time . No Email 4-27 , no Email prompting another call to CCS . Jenn : "all was USPS yesterday . I asked again for Email requesting all info , 2nd day in a row . Vehasase reluctantly agreed and advised will do so . Again on 4-27 no Email . Call CCS . Brenda : "all was sent out 4-25 . You must wait for the Snail Mail sent on 4-25" . Furthermore I was advised all Bills were sent .. I asked for all copies and I questioned why I am being prevented from seeing proof . I am being denied access to any Billing beyond 2014 . "Dunno , You MUST contact this number , I am done with you ; call for the info you want : 800-537-3870" . Wakefield and Associates owns that number and denied me access to Billing History in the FIRST PLACE . This is 4-28 NO Email No USPS .. The whole lot are Liars and scammers IMHO . If we actually owe the money , we will pay . We get Bills = we pay PERIOD . I will pay No Interest , no agency fees . This is not our supposed mistake if your collective lies will lay claim to this . By Dec 2014 , WE HAD PLANNED TO RELOCATE OUT OF STATE . We started to pay off small Bills . Since we stopped getting Biling , it was thought we had paid it off . I just demand proof of all billing . PROVE IT ! I also want to know why I was denied Due Process . No notice of Legal Action was ever sent . When did that occur ? No warning I was being sent to Collection . No contact since 2014 . Show ME all of this information ! How do I own interest ? Show me . *** Furthermore , there is a discrepancy between what CCS Medical - Wakefield and Associates show the balance is ? Quite interesting and proof of a scam IMHO . I do understand when you go to court , you must have ; "clean hands" . RSVP JohnJR Landgraver