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  • Report:  #492980

Complaint Review: Wells fargo Bank - Des Moines Washington

Reported By:
joe - Seattle, Washington, USA
Submitted:
Updated:

Wells fargo Bank
26th Ave S Des Moines, 98198 Washington, United States of America
Phone:
2062678647
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

In 2002, My Ex-husband opened an account using my minor son's SSN fradulently(not as a minor custodial accout).  Since Wells Fargo failed to check my Ex-husband profile correctly, the account was kept pen, and was overdrafted.  We realized that my Ex had also tried to replace my son's name with his(Ex's) in the joint account I had together with my son. Since that came to our attention when we saw the monthly statement showed Ex's name instead of my son's, we went to Wells Fargo and inquired about the fradulent activity.  Wells Fargo acknowledged the problem and close the accounts (although my memory is not certain if they closed right then or later). However, the bank did not ask me to file any report.  We did reported it to King County Police and obtained a case number. 



In 2009, we received a collection bill from RJM Acquisitions asking to pay the overdrafted charge by Wells Fargo. The bill was addressed to my Ex, but had my son's SSN still attached to it( since my Ex used his own name to open an account with my son's SSN).  We contacted RJM and told them about the preoblem happened in 2002, and asked them to take off the SSN from the bill. They told me to call Well Fargo.



We met with a local branch manager(John) to address the problem, and asked to officially take off my son's SSN from the overdrafted account. The manager told us to to call overdraft collection and recovery department. So we did.  The department, then, told us to call customer service department.  The customer service referred us to a executive level staff (Wanda).  She told me to call back RJM to deal with it since the account was too old to deal with.



We believe that Well Fargo has not wronged my son by accepting SSN fradulently and as a result my son's SSN record has been ruined.  We want to take further action to rectify this issue.  How can Wells Fargo accept my son''s SSN knowing the discrepency between SSN and the person's (my EX) identily. Wells Fargo needs to take responsibilities to appologize to us and officially rectify this issue.



6 Updates & Rebuttals

Karl

highlands ranch,
Colorado,
U.S.A.
IT LOOKS AS THOUGH WELLS FARGO BANK HAS DECIDED TO DEFRAUD.....

#2Consumer Comment

Sun, October 11, 2009

Jim Waldorf out of his $100,000 CD that he took out for his grandchildren's college education, right? Anyone can 'Google' this- RIP OFF REPORT WELLS FARGO BANK CLAIMS THEY HAVE LOST RECORD OF MY GRANDCHILDREN'S 100,000 CD, and read his Ripoff Report, & his September 4th Update, correct?


WELCOME TO WELLS FARGO BANK- IN FRAUD WE TRUST!


OC23456

Irvine,
California,
USA
Re Wells fargo Bank Wells Fargo opend a checking account fraudulently by accepting my teenage son's SSN that was being used without his authority. Des Moines, Washington

#3UPDATE Employee

Sun, October 11, 2009

Joe honestly, I dont know what to say. I dont know where to start to be quite honest with you. As the previous person said in response to your post this is called "identity theft". Its your responsibility and your duty to protect your child's identity not the banks. You should be going after your Ex and press charges against him.. 


Karl

highlands ranch,
Colorado,
U.S.A.
MAYBE ALL THE WELLS FARGO EXECUTIVES ARE TOO BUSY....

#4

Fri, September 11, 2009

PARTYING, and coming up with other ways to conspire against their employees & customers in order to financially injure them, right? If you 'Google' this- BANK EXECUTIVES PROFITING ON THE DEATH OF EMPLOYEES, and read that article, you'll see that Wells Fargo has $17 BILLION in 'secret life insurance policies' on its employees, correct? You can 'Google' this- WELLS FARGO COMPLAINTS SECRET LIFE INSURANCE POLICIES, and read that article too!


And if you 'Google' this- BANKER TURNED FORECLOSED HOME INTO PERSONAL PARTY PAD, you can plainly see that a female Wells Fargo executive was allegedly using that multi-million dollar home for parties, right? I wonder if Assemblyman (lawmaker) Mike Duvall was invited to any of these parties? You can 'Google' this- YOUTUBE FAMILY VALUES REPUBLICAN RESIGNS AFTER SPANKING FEMALE LOBBYISTS, and watch that video, & read all the articles about it.

*SPREAD YOUR RIP OFF REPORT all over the web at sites like- 'TWITTER' & 'FACEBOOK'.

Thank you.



Robert

Irvine,
California,
U.S.A.
Your anger is misdirected..

#5

Fri, September 11, 2009

The one person you need to be upset with is your EX.  He committed Identity Theft, plain and simple.  It is good that you filed a report, and hopefully they(and you) followed through and prosecuted him to the fullest extent of the law. 

If you have not done so your son(or you if he is still under age) needs to pull his credit report.  If your Ex did this once, statistics show he probably did it again with other accounts and people he knew.  This means you probably should check your report as well.  If there are more accounts you/your son are going to have to deal with those.  The next thing to do is take that police report and have an Extended Fraud Alert placed on his report.  This is totally free as you do it directly with the Credit Reporting Agencies. 

http://www.transunion.com/corporate/personal/fraudIdentityTheft/fraudPrevention/fraudAlert.page

Once this is placed on the report it requires that any company who is pulling a credit report to take extra steps to verify that the person trying to do it is really that person.  This Extended Alert will remain on his report for 7 years.

Now, as to handle the current issue.  RJM is a Junk Debt Buyer and buys up debts that are old and in most cases no longer legally collectible.  In the hope that they get people to pay.  You actually have two ways to deal with this.  First because it was done before he was 18 he is legally not responsible for the debt and it can not be reported on his credit report.  Second, it can only be reported for 7 years.  So since this was in 2002 it should be off of the report(or off within a couple of months).  Either way send them a Cease Communications Letter stating that they are to no longer contact you about this debt.  If they attempt to put it on his credit report dispute it and it should be removed.

The person you need to take responsibility and apologize is your EX not the bank.


Karl

highlands ranch,
Colorado,
U.S.A.
BREAKING NEWS!!! 'Google' this- BANKER TURNED FORECLOSED HOME INTO PERSONAL PARTY PAD, and read about the Wells fargo executive who....

#6

Fri, September 11, 2009

moved into a multi-million dollar home & allegedly made it into a personal party pad. 


Make sure to 'Google' this too- BANK EXECUTIVES PROFITING ON THE DEATH OF EMPLOYEES, and read that article. Wells Fargo has $17 BILLION in secret life insurance policies on its employees, according to that article, correct? WOW!

*Spread this all over the web at sites like- 'TWITTER' & 'FACEBOOK'.

Thank you.


Jim

Anaheim,
California,
U.S.A.
It's Called Identity Fraud

#7

Fri, September 11, 2009

What you need to do is have your ex-husband arrested for identity fraud; it's not that difficult to come with documents with your ex-husband's picture and your son's SSN, so I wouldn't blame the bank necessarily.  They should fix the issue so that collection calls stop.  But that SOB needs to be arrested and charged if you know for certain he did this.  Have the police arrest this guy - now.

Best of luck to you...

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