- Report: #1173706
Complaint Review: Western Dental - Los Angeles California
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Western Dental
4364 S. Central Avenue Los Angeles, California, USA
Phone:
800-579-3783
Web:
westerndental.com
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Western Dental corroded dental tools bug infested office dirty dental light fixture Los Angeles California
I went in here on August 19th, 2014. I was casually taking pictures of the tools around "the chair". I picked up one tool and it was sealed in a plastic bag by someone there at the office and in a bag that was clear on one side. The label said DISINFECTED and the date and someone's initials. The tool was severely corroded. I was surprised that we have to trust someone there at the office to clean the tools. How much do you want to bet THAT is sometimes not done right? I suspect they have people in-house clean their things so they save money from having a professional company do it. A regular dental tool company would rotate the stock and not give back corroded tools. I will bet you they are also cutting corners elsewhere too like using only water to clean tools etc. Since they are so ghetto and cheap that they use corroded tools, it makes me wonder where else they are cutting corners on just to save a buck. I'm not done... The story gets even BETTER! I did not write this review that day. All I did was post the pictures of that corroded tool on Yelp. I guess Western Dental is a Sponsor of Yelp and they found out I posted that picture. They launched an investigation to find out who I was. Why? Who knows. Retribution? Maybe. They must have asked every single Dentist and employee in the entire building if any Customer complained. They must have finally gotten to the Dentist that worked on me. Because then I got an un-solicited phone call from Western Dental's Social Media Response Unit at their Headquarters! This whole thing is such low class. I went back for another appointment and this time I saw bugs crawling in the ceiling light. I also saw brown stains on the dental light fixture from some previous dental job they did on someone or something. There is obviously a problem at this Western Dental office. And it has to do with maintaining a properly clean location. I'm disgusted!
2 Updates & Rebuttals
Faultbreak
Pasadena,California,
Don't ever ever ever ever go to Western Dental! Ripoff! Scam! Horrible!
#2Consumer Comment
Tue, September 09, 2014
Don't ever go to Western Dental! They are a ripoff, they scam you out of your money, and they have horrible service and equipment. If you like the 1970s, you will love this place. Do yourself a favor, go somewhere else.
