- Report: #149540
Complaint Review: WLI Reservationrewards - Internet
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WLI Reservationrewards
wli*reservationrewards.com Internet, U.S.A.
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WLI Reservationrewards ripoff took out of my bank account 10.00 randomly 2 times a month or so RIPOFF Internet *EDitor's Suggestions on how to get your money back into your bank account!
I was checking my bank statement in june 2005 and noticed a 10.00 internet charge from wli*reservationrewards.com. I have never heard of this site and when I did a search I found many reports from individuals about ripoff and their bank account being debited anywhere from 7.00 to 12.00 dollars per action.
I went to my bank and had them remove the first three and they said it wouldn't happen again. Well 6 days later I find another 10.00 dollar withdrawal from wli.reservationrewards.com. Go figure. I have no clue how they got my account as I only use internet for banking and bill paying. I do not have a stolen debit card so hackers must have something new going on.
Janet
noble, Oklahoma
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
I went to my bank and had them remove the first three and they said it wouldn't happen again. Well 6 days later I find another 10.00 dollar withdrawal from wli.reservationrewards.com. Go figure. I have no clue how they got my account as I only use internet for banking and bill paying. I do not have a stolen debit card so hackers must have something new going on.
Janet
noble, Oklahoma
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
1 Updates & Rebuttals
Juliet
Birmingham,Alabama,
U.S.A.
How scammers got your bank information - Classmates.com is notorious for this deceptive pop-up as well as are a genealogy site and travel sites.
#2Consumer Comment
Wed, July 13, 2005
I'll bet that scammers got your banking information because on some site that you ordered from, it probably had a pop-up box that said "Get a xx% Discount On Your Next Order" or "Free Trial" or something and you clicked on it. Then when you accepted whatever the offer was, tucked away in the "Terms and Conditions" was a notification that unless you followed a specific procedure, your bank account or credit card would be debited for x.xx amount of dollars because by responding to their offer you agree to a subscription, and that you also agree to them receiving the payment information you just provided for the legitimate sale you intended to complete. Classmates.com is notorious for this deceptive pop-up as well as are a genealogy site and travel sites. NEVER accept "free" or "discounted" anythings when ordering online, no matter how attractive the offer might seem. It's virtually guaranteed you will regret doing so. If your bank account HAS been compromised in this manner, the ONLY solution is to completely close the account and open a new one with a new number. If you put a "stop payment" order for the company name and a specific amount, that stop payment order will be good for 6 months but that won't stop the company from scamming you. If you put a stop payment order out for "9.99", for example, then if the company tries to charge you that, it will be declined. What the company will next do, then, is try to charge "9.98", which will go through unless you have listed infinite stop payment orders for every amount possible. At the bank I work for, that's $30 bucks a pop, so that's pretty unlikely! The safest thing to do is use a credit card for online purchases. A terrific idea I recently heard was to use only one card specifically for online, then you will notice if funny things pop up. Doing checks by phone is probably fine if you are paying the electric company or the phone company, i.e. trustworthy businesses; but for a new company, I would NEVER give an unknown entity access to my bank account.
