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  • Report:  #1453241

Complaint Review: Yourmechanic.com - GA

Reported By:
Karen - Stockbridge, GA, United States
Submitted:
Updated:

Yourmechanic.com
GA, United States
Phone:
1-888-907-0182
Web:
www.yourmechanic.com
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I had a 2005 Chevrolet Aveo. The place where I live said if you had a nonworking vechicle you had to get it fixed or they would have it towed at your expense. That's what started this whole nightmare. Due to a previous bad car repair experience with Tiresplus. I thought it would be a good idea if I had a mechanic come to my house so I could watch him do the repairs. I did a mobile mechanic search in Google and that's how I found yourmechanic.com I  requested a car no start inspection for 70.00 and a AC inspection that came with a diagnostic scan.I had a valve gasket cover replacement  based on David's recommendation and he charged me 464.00 for that.  It didn't  solve the problem of my car smoking badly.  It didn't work, as soon as he cranked the car up for another test drive it started smoking badly again.  After I did some research online I determined it was a blown head gasket. Everyone agreed online that heavy white smoke coming out of the back of my car was a indicator of that. I also asked for a inspection of my ac it came with a diagnostic scan and he said he was going to come back out the next day to check that.

It came with a diagnostic scan, but he never came back because my car was shooting oil out of the air intake hose into my air filter box and when he disconnected a hose the oil started spewing out when he turned the car on. I yelled at him to turn the car back off. He cleaned out the air intake hose with brake cleaner but didn't open up the air filter box at all. He then put in his inspection report that he thought that it was the seals that was allowing the oil to spew out, and your mechanic didn't do that type of repair and I'd have to a repair shop for that. I had the car towed to Pep boys and they were supposed to run a diagnostic, but didn't either. They came back and told me I would need a whole other engine for 5,000.00

They didn't charge me for the tow or the inspection because my sister let them know we had recorded our conversations with them so that's the only reason why they didn't charge us. They be trying to scam people too. I went back on yourmechanic.com to take snippets of the inspection report and do you know those batards have removed everything from under there? It's blank I have some of the stuff saved on my computer, but somehow the webpages I downloaded are blank. That's why I went back into my sister's account. Nothing is there now, but I still have the audio recordings of the conversations I had with the customer service reps and of course the bank statements where they withdrew money out of my sister's account for his BS repair. Yourmechanic is a very dirty business and the fact that they cleared everything from under the account shows they have no intention of making this right. 



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