226, Report:
#127803
Posted Date:
Jan 18 2005
Best Buy store #477 Return/Exchange Scam Lynnwood Washington
My wife purchased an Olympus C-7000 digital camera from Best Buy #477 (Lynnwood WA) on 12/18/04.
I returned the camera on 12/30/04 with the intent to buy a digital camcorder. The store exchanged the C-7000 camera for a Panasonic VDR-M50 and I paid the $196.02 difference at that ...
Entity
Categories: Audio & Electronic Retail Stores
227, Report:
#126945
Posted Date:
Jan 14 2005
Best Buy The Repair Run Around RIPOFF Best Buy told me my computer would be fixed Jan 1st. Fort Worth Texas
I gave my computer to Best Buy to send in for repairs on December 20th. They said it would be fixed on Jan 1st. I had my doubts; especially after talking to a few people.
January 1st came and went, no computer. I asked them to give me a reasonable estimate of when I could ex...
Entity
Categories: Computer Service & Repair
228, Report:
#111335
Posted Date:
Jan 08 2005
BestBuy Store 268 rip-off! Unfair 15% restocking fee! They opened the box, not me. Charlotte North Carolina
Here's my story:
On September 21, I purchased a new laptop for my wife as an anniversary gift for $1129.99 plus the 3 year service plan for an additional $249.99 from the Best Buy in the University area of Charlotte, NC. When I went to pay for my purchase, the salesperson recomme...
Entity
Categories: Audio & Electronic Retail Stores
229, Report:
#53269
Posted Date:
Jan 02 2005
Best Buy ripoff by selling defective products cheated employees and screwed the customers even more Dublin California
I would like to thank you for taking time to read my report about Best Buy. First, I find it proper that I introduce myself. I am an employee at the Best Buy store in Dublin, CA (#134). I am growing tired of Best Buys horribly corrupt practices directed at manipulation of both cust...
Entity
Categories: Computer Dealers
230, Report:
#123669
Posted Date:
Dec 20 2004
Best Buy Ripoff poor customer service incorrect information late delivery Phoenix Arizona
In the first week of August '04, it was my intent to purchase a 55 television from Besy Buy to fit into a niche in my newly constructed home. Upon entering the store, it was well over 20 minutes before a TV/Electronics associate could be found (this is not the first time this has o...
Entity
Categories: Audio & Electronic Retail Stores
231, Report:
#119106
Posted Date:
Nov 21 2004
Best Buy store #854 knowingly sells defectinve merchandise and charges a 15% restocking fee Irvine, California
Best Buy on Lake Forest Dr in Irvine, CA knowingly sells defective merchandise and the scams people for a 15% restocking fee if you don't return it within 14 days. I bought a digital camera and gave it to someone as a gift. They notified me 2 weeks later that it wasn't working. I re...
Entity
Categories: Computer Stores
232, Report:
#6201
Posted Date:
Nov 21 2004
BEST BUY IN EVANSVILLE, RUINED MY COMPUTER, AND SCREWD UP MY STEREO
In nov. of 1999 i had a hard drive go out on my computer, and because of the best buy charge card i had at the time, i purchased a new hard drive from the best buy store, and was to have it installed for 60.00 plus the hard drive cost...... after leaving my CPU there for over a mont...
Entity
Categories: Audio & Electronic Retail Stores
233, Report:
#117733
Posted Date:
Nov 14 2004
Best Buy Company rip-off on honoring terms of its Performance Service Plans & refund and exchange policies Richfield Minnesota
I have a digital camera I purchased from Best Buy Co. Inc. with a 4 yr service plan that I (along with a witness) submitted for repair or replacement due to not powering on to the local Best Buy store. At the time the only problem the camera had was that it was not powering on and ...
Entity
Categories: Cameras & Video
234, Report:
#115271
Posted Date:
Oct 29 2004
Frigidaire Division Of Electrolux miscommunication lack of communication led to warranty cancellation + no refund? Augusta Georgia
I have run into a very confusing problem with Frigidaire/Electrolux. I am hoping someone with experience in this type of issue can guide me towards a resonable settlement.
Because of a lack of communication from Frigidaire customer reps I know have no extented warranty on my sid...
Entity
Categories: Appliances
235, Report:
#109714
Posted Date:
Oct 07 2004
Best Buy biggest hassle in my life ripoff Ridgedale Minnesota
So this is the story with the famous Best Buy in Ridgedale, Minnesota
I finally saved up some money to buy myself a 42 inch plasma Zenith monitor the price at the time was $3800.
I did my homework on plasmas and market on best deals and at the time best buy had an ok deal on th...
Entity
Categories: TVs & VCRs
236, Report:
#16417
Posted Date:
Oct 07 2004
Best Buy ripoff Westminster Colorado
This is a letter I sent to Best Buy:
RODNEY SHERROD
20778 E44TH AVE
DENVER, CO, 80249
BEST BUY CO.INC.
PERFORMANCE SERVICE PLAN
ATTN: Consumer Relations
Case: 156-4604
7075 Flying Cloud Dr.
Eden Prairie, MN, 55344
BEST BUY CO.INC.
PERFORMANCE SERVICE PLAN
ATTN: Co...
Entity
Categories: Computer Service & Repair
237, Report:
#107413
Posted Date:
Sep 08 2004
Best Buy, Store #178, Store #588 An Ex Employee's Perspective, A Statement of Mixed Feelings, A Request for Contact Internet Internet
Good morning readers and/or interested parties.
The purpose of my letter is two fold. First, to give you an ex employee's slant on things. And second, to reach out to Best Buy and ask them to contact me directly. That is, any manager who knows me personally.
I want to give ...
Entity
Categories: Employers
238, Report:
#107070
Posted Date:
Sep 05 2004
Best Buy - UPS ripoff Independence Missouri
After my most recent experience I will no longer shop at Best Buy. I have shared my story with numerous other people and will continue to do so. Best Buy sent my laptop off to have the operating system repaired and then had it shipped to my house.
When it arrived the keys were s...
Entity
Categories: Computer Stores
239, Report:
#106665
Posted Date:
Sep 04 2004
Best Buy Store 402 ripoff - Sold used DVD as brand new Utica Michigan
I recently purchased a DVD at Best Buy in Utica, Michigan. Brought it home, took off the shrink wrap.
I noticed there were not any security seals on it & the case looked used, I.E. had some scratches on it. I opened the case, and examined the DVD Disc, noticed it had:
1) Sev...
Entity
Categories: Audio & Electronics Shops
240, Report:
#103010
Posted Date:
Aug 10 2004
Cingular Wireless ripped off, stuck with defective hardware after only 2 weeks, hides behind contract Syracuse New York
On July 9th I activated two lines with Cingular as a first-time customer, one a Motorola v600 the other a Samsung x427. I spoke with a Cingular rep at the Best Buy store where I purchased the phones and specifically inquired about coverage at our families summer home. I explained ...
Entity
Categories: Cellular Phone Companies
241, Report:
#95779
Posted Date:
Aug 09 2004
NEW RIVER SUBSCRIPTION SERVICE rip-off! RICHMOND Virginia
MY NAME IS ANGELA PATRICK. ON FEBUARY 6, 2004 I WAS APPROACHED BY A WHITE MALE OUTSIDE OF A LOCAL BEST BUY STORE AFTER PURCHASING A CD. HE WAS VERY POLITE. HE TOLD ME THAT HE WAS TRYING TO GET SUBSCRIPTIONS ORDERS BECAUSE A PERCENT OF IT WOULD GO TO A TRIP THAT HE WAS ANTICIPATING. ...
Entity
Categories: Book & Magazine Publishers
242, Report:
#34188
Posted Date:
Jul 11 2004
TCT /TRANS CONTINENTAL TALENT/OPTIONS TALENT/E-MODEL = DECEPTIVE $ HUNGRY CON-ARTISTS! MOM TOOK THE BAIT & TCT SCOUT REALED US IN, BUT TALENT EXEC. SAYS GOOD-BYE & GOOD LUCK! CARLSBAD, CALIFORNIA
If you have recently been discovered or scouted out by someone from TCT be very leary. If you have already attended the open call or are waiting for the call from a talent executive, you still have time to educate yourself like I did. This is my story of the last 7 days. Luckily, b...
Entity
Categories: Modeling Agencies
243, Report:
#89929
Posted Date:
May 03 2004
Best Buy Bad customer service Pasadena California
On April 14, 2004 my husband and I went into Best Buy store #125 on and purchased a 50 inch Sony Grand Wega Hi-Def television. We were also informed that we should also order the hi-definition tuner and dish for the best possible reception and bought those items as well.
Our sal...
Entity
Categories: Audio & Electronic Retail Stores
244, Report:
#82111
Posted Date:
Mar 02 2004
Philips ripoff Knoxville, Tennessee Internet
I bought the DVD724 machine in Dec. 2002 at a Best Buy store in West Los Angeles, CA. I called Philips Customer Service around 9:45AM Pacific time, Fri., Feb. 27, 2004. The problem with the machine is that discs freeze, and then skip. Sometimes the disc just freezes. I turn the mac...
Entity
Categories: Miscellaneous Electronics
245, Report:
#81135
Posted Date:
Feb 20 2004
Bestbuy.com ripoff bait and switch mistake price cancelled cheated Colorado Springs Colorado
i have been shopping for a pda for a week now. i called best buy store here locally in colorado springs.
i was told that i could purchase the tungsten t3 for $299.00 online.
i had been online earlier that day and say that it was $399.00 i wanted to make sure about this so i dr...
Entity
Categories: Computer Dealers
246, Report:
#75659
Posted Date:
Dec 30 2003
Best Buy advertized a mail-in rebate ripoff for an item and never sent the rebate. now they want to replace it with a gift card only good in their store, instead of my money, ripoff Ann Arbor Michigan
I purchased a memory module from the best buy store here in Ann Arbor. It was a 128 megabyte pny memory stick ofr 30.00 and it had a 20.00 mail in rebate.
I sent in all the required information and waited 12 weeks for the rebate. $ weeks past the time they said it would take.
...
Entity
Categories: Audio & Electronics Shops
247, Report:
#76003
Posted Date:
Dec 28 2003
MSN MICROSOFT ONLINE ripoff WASHINGTON
I purchased a computer from Best Buy store and at first I had MSN internet then I switched it to AOL my subscription never got canceled by the MSN company and I have been charged $21.95 every month for the last 4 months when my six months isnt even up yet with MSN that I had origina...
Entity
Categories: Miscellaneous Office Services
248, Report:
#74820
Posted Date:
Dec 12 2003
Best Buy/Best Buy Credit Card SCAM, RIP OFF, DISHONEST, LIAR CUSTOMER SERVICE San Diego California
First I bought a 5 DVD/Audio (COST $377.11)last June with a 6 month defferred plan. At the store they asked me if i want insurance which I said a big NO. First month bill i had additional charged for the insurance.
I called them to let them know i dont want insurance guess what?...
Entity
Categories: Audio & Electronics Shops
249, Report:
#61370
Posted Date:
Dec 06 2003
Best Buy #113 Refused to Honor Best Price Guarantee ripoff Santa Clarita California
On August 8, 2002, I purchased a Canon S30 digital Camera for $499.00, from Best Buy Store # 113 in Santa Clarita California for $499.00 (Invoice #2204965).
Within just a few days, I found another local retailer, Samys Camera, 431 S. Fairfax Ave., Los Angeles, Ca 90036, selling t...
Entity
Categories: Audio & Electronic Retail Stores
250, Report:
#70796
Posted Date:
Nov 02 2003
Best Buy extended warranty ripoff can't get tv fixed, Don't waste your time with this second hand misfit of a company!! Indianapolis Indiana
I have been a customer of Best Buy for at least 5 years now with no problems TILL NOW!
On September 18, 2001 , I purchased a 32 inch television set and also the extended warranty plan for 4 years. At the time of purchase I was told if anything happened to my tv set, I could brin...
Entity
Categories: Audio & Electronic Retail Stores