226, Report:
#471148
Posted Date:
Jul 19 2009
Manager Of Massage Envy In American Fork, UT Inept manager attempts to change my contract details threatening to cancel accumulated massages on my account. American Fork Utah
Current management is attempting to impose new rules on my contract. My contract specifically states that no massage will ever expire as long as the account is current. Due to a hectic Senior year schedule, my son has not been able to utilize his accumulated massages for over a ye...
Entity
Massage Envy
Categories: Miscellaneous Companies
227, Report:
#470411
Posted Date:
Jul 16 2009
Massage Envy Charged For Services Not Received Webster Texas
This is a copy of the complaint e-mail that I sent to Massage Envy's corporate address:
I would like to start off by saying that I have always been more than pleased with the massages that I have received at this establishment. The facility is clean and welcoming and the therapis...
Entity
Massage Envy
Categories: Massage Therapists
228, Report:
#468701
Posted Date:
Jul 12 2009
Massage Envy Cooper City, Florida Pre-Paid Massage Ripoff! Owners are Nasty! Cooper City Florida
I complained to the husband and wife owners about canceling my membership because of poor massages and harsh selling tactics and they treated me like sh*t.
Anonymous, Davie
Davie, FloridaU.S.A.
Entity
Massage Envy
Categories: Massage Therapists
229, Report:
#354671
Posted Date:
Jun 08 2009
Massage Envy Losing prepaid massages following cancellation Lawrenceville Georgia
In March I informed Massage Envy that I would not be renewing my one year membership in May. My main concern was that the automatic monthly debits stop in May and how my unused prepaid massages would be handled. I was told that I needed to sign some paperwork that day. I was told ...
Entity
Massage Envy
Categories: Massage Therapists
230, Report:
#455623
Posted Date:
May 27 2009
Massage Envy Massage GREAT...Contract BEWARE! Las VegasMassage Envy Nevada
I have to agree with the poor business practice, I signed up for a 6 month contact after my first massage (which I loved), I asked the right questions (burned in the past from contracts) wanted to be sure that when my six month contract was up that the contract was over, no tricks o...
Entity
Massage Envy
Categories: Massage Therapists
231, Report:
#455354
Posted Date:
May 26 2009
Massage Envy Unable to cancel contract Puyallup Washington
I went to Massage Envy for there introductory massage at 39 dollars. The massage was really decent the first time so I thought why not sign up for a membership. After I got the membership that massages went down hill fast! I had this man as my therapist and he offered while receivin...
Entity
Massage Envy
Categories: Massage Therapists
232, Report:
#453269
Posted Date:
May 19 2009
Massage Envy? Cooper City I HAD MESSAGES LEFT OVER ON MY MEMBERSHIP BUT BECAUSE MY MEMBERSHIP EXPIRED THEY SAID I CAN NO LONGER USE THE REMAINING MASSAGES THAT I PAID FOR. Cooper City Florida
I HAD MESSAGES LEFT OVER ON MY MEMBERSHIP BUT BECAUSE MY MEMBERSHIP EXPIRED THEY SAID I CAN NO LONGER USE THE REMAINING MASSAGES THAT I PAID FOR. BEWARE THIS IS HOW MASSAGE ENVY MAKES THERE MONEY, ALSO I DO NOT RECOMMEND THIS COMPANY THE MASSAGES ARE TERRIBLE. THEY ARE THE BIGGEST S...
Entity
Massage Envy? Cooper City
Categories: Massage Therapists
233, Report:
#450620
Posted Date:
May 11 2009
Former Massage Envy Employee Sexual Harrassmanet NOT LIMITED - Massage Envy ALSO Southlake Texas
I heard everything bad as Massage Envy as an employer, but I needed to know for myself. Examples Included: Bad Therapist-Sweat Shop-Unfair Treatment of Therapist
I was hired at Christmas time 2008 and worked there less than 2 1/2 months.
Massage Envy promises to keep you booke...
Entity
Former Massage Envy Employee
Categories: Miscellaneous Companies
234, Report:
#442477
Posted Date:
Apr 17 2009
MASSAGE ENVY , Slave Shop DON'T WORK THERE OR GO THERE ARLINGTON Virginia
Hello. I was a former employee of massage envy in Arlington,VA. Don't not work for them if you are a massage therapist. They over work you and you have no benifits. You have to damn near beg them to charge no shows or get paid for a no show. You would think a company who made over 9...
Entity
MASSAGE ENVY
Categories: Massage Therapists
235, Report:
#443954
Posted Date:
Apr 16 2009
Massage Envy - Fleming Island Relax - We're Just Going to Rub Your Wallet Fleming Island Florida
I called this Massage Envy nine (9) times over months requesting a female therapist. Had never been there. Never available because not one on staff. Finally hired a new one and became available, went to appointment but apparently bait and switch as on arrival - not available only ma...
Entity
Massage Envy
Categories: Massage Parlor
236, Report:
#443481
Posted Date:
Apr 15 2009
Message Envy Las Vegas Are Spammers, Do Bad Business, Corrupt, This company after I canceled service when I moved to Los Angeles keeps calling me on my business cell phone harrassing me. This company will try to lock you in a contract and because times are tuff will call you daily and threaten collectinons against you. Las Vegas Nevada -Los Angeles california
Massage Envy are corrupt operation! This company after I canceled service when I moved to Los Angeles keeps calling me on my business cell phone harassing me. This company will try to lock you in a contract and because times are tuff will call you daily and threaten collection again...
Entity
Message Envy
Categories: Health Spas
237, Report:
#442610
Posted Date:
Apr 10 2009
Massage Envy Additional, Unauthorized Debit Credit Card charges Waxhaw North Carolina
Be ware of massage envy, they offer and I took advantage of introductory massage. My wife made a second appointment and had to cancel 4 days before appointment date. Massage Envy claimed she did not show and that they called to confirm which they did not and charged mt debit card fo...
Entity
Massage Envy
Categories: Massage Therapists
238, Report:
#431140
Posted Date:
Mar 06 2009
Massage Envy Charging for services not received & sent to collections Westminster Colorado
A company called Massage Envy has offices around the country -several in Denver area. They give you a discount on massages if you use your credit card to prepay for services each month - $49/month. If you don't use the service that month, the prepaid amount rolls over to the next mo...
Entity
Massage Envy
Categories: Massage Therapists
239, Report:
#428491
Posted Date:
Feb 26 2009
Massage Envy- Brutalized at Massage Envy and they have no remorse.... Encino, CA
I went to Massage Envy Encino on Monday to try to sooth a very sore sciatic nerve issue. I have been there once before for this and that therapist did a good job. This week however, I went in and before long I was screaming out in pain on the table. This new therapist told me tha...
Entity
Massage Envy-
Categories: Questionable Activities
240, Report:
#427148
Posted Date:
Feb 22 2009
Massage Envy Pre-Paid Massages Held Hostage! Thornton Colorado
I have pre-paid for 3 massages for my girlfriend. Massage Envy is holding those pre-paid massages hostage because my credit card declined payment for the next month's dues. I explained that my credit card was breached and I had to cancel the card and I have not yet received my new c...
Entity
Massage Envy
Categories: Massage Therapists
241, Report:
#395394
Posted Date:
Nov 27 2008
Massage Envy Contract-will They Send To Collections? Anyone know if they send to collections? Roswell Georgia
Horrible experience, horrible therapists. The first massage was not bad so I signed up. I have moved, but they want me to pay three months of the membership that is late to cancel. Anyone out there know if they will actually send it to a collections agency if I refuse to pay? They w...
Entity
Massage Envy
Categories: Massage Therapists
242, Report:
#386265
Posted Date:
Oct 30 2008
Massage Envy Ignorant and NOT open to Customer NEEDS!! Charlotte North Carolina
Massage Envy is not a caring facility. I lost my job in June and they put my membership on hold, be-grudingly. I have had multiple issues with these people before this most recent episode. If you cancel at any time, they take away your $49 massage you just had debited out of your...
Entity
Massage Envy
Categories: Massage Therapists
243, Report:
#385456
Posted Date:
Oct 28 2008
Massage Envy, Litchfield Road, Goodyear, Arizona Totally insensitive ripoff Goodyear Arizona
I was told that there was no long term obligation when I enrolled and that it was month to month. As if that was not enough, I had a heart attack in early 2007 and had bypass surgery. These jerks harrassed me in rehab. I told them what had happened, that I was in rehab, and that ...
Entity
Massage Envy
Categories: Massage Parlor
244, Report:
#378644
Posted Date:
Oct 06 2008
Massage Envy CA tired of being bullied by Franchisee's!!! Chicago Illinois
I have worked for ME for the last year, and I must say, it has been 12 months of hell! I started working for 1 Franchisee. He was a jerk, condensending, had no people skills, and was very mean and hateful. After about 3 months of that, i liked the company and the concept so I went t...
Entity
Massage Envy
Categories: Massage Therapists
245, Report:
#378082
Posted Date:
Oct 03 2008
Massage Envy-Marin City, CA Don't believe what the sales people tell you. Sausalito California
I purchased and pre-paid for 12 massages. At the time I was told I could use the 12 massages any time I wanted. All was fine for the first 8 massages during the first year. After that, I was told that my remaining 4 massages that I had pre-paid had been deleted from my account be...
Entity
Massage Envy
Categories: Massage Parlor
246, Report:
#375438
Posted Date:
Sep 23 2008
Massage Envy THIS COMPANY RIPS YOU OFF!! DO NOT SIGN THERE SO CALL MEMBERSHIP Encino California
On August 30, 2008, My friends and I went to get a massage at the Encino location because we were celebrating my birthday. I was the 1st to finish. When I was checking out I was offered the Membership deal for $59/month, which sound great at the time. The lady was kind enough to wa...
Entity
Massage Envy
Categories: Massage Therapists
247, Report:
#324089
Posted Date:
Jul 23 2008
Massage Envy Don't waste your money! Buford Georgia
After my first visit absolutely sucked I was given a coupon to come back. I should of none better. But my boyfriend and I went back...and again it was horrible. We give better massages to each other. Our first visit was cut short..so we made a point to look at the clock on the wall...
Entity
Massage Envy
Categories: Massage Therapists
248, Report:
#331032
Posted Date:
May 07 2008
Massage Envy Never give this company your credit card number! Humble Texas
After having my first massage at an introductory price, the pressure to sign a contract began. I told them I wasn't interested in a long contract. I was about to leave the building when they hit me with a special last minute offer. Just three more massages in the next three months...
Entity
Massage Envy
Categories: Massage Therapists