26, Report:
#1165389
Posted Date:
Jul 28 2014
Guardsman Furniture Protection Plan Snakes - they slither out of paying any way they can - policy cost $300... Lakeland Florida
After paying $300 for their furniture protection plan on a sofa, they refused to pay for either repair or replacement on damage that was listed in their brochure as coverageable. They slithered out of paying by claiming the damage was over 1 1/2 from the seam!..... Their list of...
Entity
Categories: Furniture & Furnishings
27, Report:
#1160338
Posted Date:
Jul 08 2014
Guardsman Furniture Protection HUGE SCAM - Will do anything possible not to cover your claim. Grand Rapids, MI MI
Huge Scam - Will do anything possible not to cover your claim. I had opened a claim for a leather couch and 2 recliners that were purchased from LaZBoy a few years ago. When I had phoned in the claim, she stated she would email me a report to fill out. A...
Entity
Categories: Warranty Companies
28, Report:
#1148798
Posted Date:
Jun 30 2014
Guardsman Furniture Protection Plan Nationwide
After purchasing a new house I purchases a large amount of furniture from Ashley Furniture. I included the Guardsman furniture protection plan to cover stains etc. after noticing that it is a BBB accredited business. The furniture was delivered without incident and were the first it...
Entity
Categories: Warranty Companies
29, Report:
#1145102
Posted Date:
May 08 2014
Guardsman Furniture protection plan Worthless damage warranty Maryland
Bought leather sectional from Linder's furniture, and purchased the 5 year protection plan for the furniture. 4 Years in the leather finish has started to strip off the sofa. I filed the claim and waited for about a week. When I got a call from a Guardsman associate who informed ...
Entity
Categories: Furniture & Furnishings
30, Report:
#1144129
Posted Date:
May 05 2014
nebraska furniture mart i went nfm and buy glider loveseat and motion sofa for $2000 dollars and got the five year guard gold plan ive had two problems and reported them to guardsman and they say that its an manufacturer warranty on both of the claims.1 was six months and the other now.thesales rep says that you can cut it stain it ECT. kansas city Kansas
this place is a RIP OFF I will never recomend this store to anybody they SUCK
Entity
Categories: Furniture Manufactures
31, Report:
#1140804
Posted Date:
Apr 22 2014
Bob's Furniture, Guardsman GOOF PROOF TOTAL SCAM Nationwide
I purchased a leather sofa-sleeper couch from Bob's Furniture and bought the 5 year Goof Proof protection plan. The salesperson told me this would cover any accident with my kids no questions asked. My 2year old caught a toy on a portion of the leather and tore a 2x2 inch...
Entity
Categories: BBB Better Business Bureau
32, Report:
#1132222
Posted Date:
Mar 22 2014
The Valspar Corporation Guardsman Furiture protection plan Grand Rapids Michigan
Entity
Categories: Furniture & Furnishings
33, Report:
#1132420
Posted Date:
Mar 21 2014
Guardsman Furniture Plan 5 year Elite Protection Plan is a scam Grand Rapids Michigan
Guardsman 5 year elite warranty is scam. I purchased this plan from The Dump in Irving TX. This is a limited warranty sold as something that covers all kinds of damage until you read the deceiving fine print. This warranty is extremely limited in what it offers. For what this ...
Entity
Categories: Warranty Companies
34, Report:
#1124882
Posted Date:
Feb 19 2014
Guardsman Will not honor Agreement but it good at twisting language to fit them Omaha Nebraska
Our son decided it was a good idea to put some sunscreen on our table and then put a cup on it along with putting some key scratches on it. We put in a claim for this and they said it was covered and would send a technician out to repair it. Technician came out to ...
Entity
Categories: Warranty Companies
35, Report:
#1114480
Posted Date:
Jan 10 2014
Guardsman Scam me from my plan i payed for Grand Rapids Michigan
I purchased the elite 5 year protection plan from guardsman in feb 2010 when I purchased my couches from ashleys furniture store...it seemed like a good plan covered a lot of damages and stains....little did I know how they would rip me off! I paid $150 which may not seem ...
Entity
Categories: Cleaning Services
36, Report:
#1104282
Posted Date:
Dec 04 2013
Guardsman Guardsman Furniture protection Refused to respond Nebraska
I purchased a furniture protection plan at Nebraska Furniture Mart. Guardsman refuses to respond and clean the stain. they have a litany of excuses and bend over backwards to avoid sending anyone to honor the contract. They have a long list of complaints on this site and oth...
Entity
Categories: Upholstery
37, Report:
#1103669
Posted Date:
Dec 02 2013
Guardsman Service Protection Denied claim Grand Rapids Michigan
Guardsman never provided warranty paperwork, they will not allow changes on a claim, and they use assumptions to determine claims. I called Guardsman warranty on Oct 25th to file a claim for damage I had just noticed that day. I was instructed to fill out an online form, upload pict...
Entity
Categories: Warranty Companies
38, Report:
#1099456
Posted Date:
Nov 15 2013
Guardsman Purchased their Elite plan in May of 2012 which covers every kind of damage. A year after I filed a claim on multiple pieces of furniture. I jumped through every hoop they asked of me. I filled out all forms and provided them with original receipt. A customer service rep called about 2 weeks later and asked me numerous questions on each piece of furniture needing repair. I spent 30 minutes on the phone with her. After all this she informed me that I had to report all damage within 5 days. Grand Rapids Michigan
Purchased their Elite plan in May of 2012 which covers every kind of damage. A year after I filed a claim on multiple pieces of furniture. I jumped through every hoop they asked of me. I filled out all forms and provided them with original receipt. A customer service rep called ...
Entity
Categories: Warranty Companies
39, Report:
#1092878
Posted Date:
Oct 18 2013
Guardsman Furniture Protection Furniture Cleaning Protection virginia
I have had a Guardsman Service Plan on a sofa I bought for almost three years now. It is amazing how poor their customer service is. When you can convince them to respond, they usually take a month or more to arrive at your home. They do the absolute minimum. The last time...
Entity
Categories: Furniture & Furnishings
40, Report:
#1092731
Posted Date:
Oct 18 2013
GUARDSMAN GUARDSMAN IS A RIPOFF i bought my sofas at ASHLEYS in palmdale california ....i called the customer service and they sent me a letter denying any service then called again the said to fill out the form i did and they sent me another letter denying it again so i know now the they're just taking your moony someone needs to do something about it and soon before they do this to more people grand rapids Michigan
guardsman is a big ripoff. first of all my wife call them and explained it to them how it happened and they sent us a letter denying any service. then i called them and they said to fill out the form i did and i talked to a representative and explained how my soffas got damaged bu...
Entity
Categories: Warranty Companies
41, Report:
#1092584
Posted Date:
Oct 17 2013
Guardsman/Valspar Ripoff by Guardsman/Valspar GRAND RAPIDS, CT
I purchased a lovely sectional from Bassett Furniture in Newington, CT (very expensive). I also purchased a GUARDSMAN Furniture Protection Plan at the same time in February 2012.
I submitted a claim to GUARDSMAN because I have some spots on my furniture. They wanted to know th...
Entity
Categories: Warranty Companies
42, Report:
#1091276
Posted Date:
Oct 11 2013
Guardsman Furniture Protection Plan as sold through many furniture stores Protection Plan is a ripoff - DO NOT PURCHASE Unknown Maryland
We paid a lot of money for their furniture protection plan (over $500 which was based on the amount of furniture we purchased at the time). When it was sold to us they claimed the plan would cover against ANY accidential damage. Well my child spilled something on our table to...
Entity
Categories: Furniture & Furnishings
43, Report:
#1090307
Posted Date:
Oct 08 2013
Guardsman Protection - terrible Grand Rapids Michigan
Brand new chair was scraped when swiveled into corner of fire place and Guardsman would not fix because it was a scrape vs. a tear. Really?
Entity
Categories: Furniture & Furnishings
44, Report:
#1083897
Posted Date:
Sep 12 2013
Guardsman protection plan UNETHICAL COMPANY WEBSERVICE Georgia
UNETHICAL company. They make it extremely difficult to file claims, and make you jump through hoops. After this is all said and done they didn't even cover the damage.
Upon buying the protection plan we were under the impression that this plan covered virtually everything....
Entity
Categories: Consumer Services
45, Report:
#1083013
Posted Date:
Sep 09 2013
Guardsman Furniture Protection Guardsman, The Valspar Corporation Would not honor warranty; created fraudulent reasons why they could not honor warranty Internet
A claim was submitted to Guardsman furniture for warranty services to be provided for chairs that were purchased at Mor Furniture for Less. Apparently Mor Furniture sells warranties for their products that are backed and serviced by Guardsman.
It took this company over two months to...
Entity
Categories: Warranty Companies
46, Report:
#1082567
Posted Date:
Sep 07 2013
Ashley Furniture/Guardsman Warranties Flaky 'Leather' upholstery; bunk warranty run-around Brentwood Tennessee
I went to Ashley Furniture in Brentwood early in 2009 to purchase a sofa. There was a sale on, and a particularly good deal on a nice mocha colored comfy leather sofa. The salesman told me it was real leather blended with fabric upholstery on the inside and led me to bel...
Entity
Categories: Furniture & Furnishings
47, Report:
#1077597
Posted Date:
Aug 21 2013
ashley/guardsman wont repair furniture covered by insurance grandrapids Michigan
my furniture has some damage that is covered based on the insurance book but they said tha is not covered, i have paid around $200 for this protection but a the end when is needed will not apply, then where is the protecction???
Entity
Categories: Furniture & Furnishings
48, Report:
#1065151
Posted Date:
Jul 08 2013
guardsman urchased a sectional from Bob's furniture 2010. Less than 3 years leather damage occurred. Called to utilize the GOOf PROOF insurance purchased for 129.00 dollars. Was told by customer rep. that because it was not a specific determinable incident that I was not covered. However, I could shell out more money for a technician to come to my home to repair the furniture. Then she told because I had paid for the GOOF PROOF service in the past that she could offer me a 10% discount. What an insult. I requested to speak to a manager. Internet
Of course she Julia was not available. I left a message informing the manager that I would be contacting the BBB and my State Attorney General. Also I researched that the Guardsman company has 720 complaints and that customers like myself have had MANY reasons given by customer repr...
Entity
Categories: Furniture Manufactures
49, Report:
#1060316
Posted Date:
Jun 19 2013
Guardsman No Customer Service - Denies ALL Claims Internet
We replaced all new furniture in our home in October 2010 using Haverty's (after purchasing a new home). We were advised to purchase the Guardsman Gold plan that covers all breakage. We had two items break - a pull lever on a reclining couch and a wooden cockt...
Entity
Categories: Warranty Companies
50, Report:
#1046940
Posted Date:
Apr 29 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/305cd464-7ed4-4b01-b25f-918bbdee642b.png)
Guardsman Furniture Care Protection Guardsman leaves you unprotected Internet
I made a claim for the first time with Guardsman furniture protection program which we purchased when purchasing our leather furniture. I submitted the claim on Feb 27, 13 and by March 8th, 13 they responded denying my claim. I submitted two claims; one, where the leather burne...
Entity
Categories: Furniture & Furnishings