26, Report:
#1438103
Posted Date:
Apr 10 2018
SmartPay Lease Refuse to fix my Samsung Galaxy S8 plus. I purchased the insurance through their company. San Francisco California
My name is Diana Cabrera Stewart- ***-***-5251- account. Straight talk refused to fix my defective phone which the phone is covered under insurance. Customer service told us that they did not want to help us I am leasing a Samsung Galaxy S8+ with Straight Talk. I have had this phone...
Entity
SmartPay Lease
Categories: Cellular
27, Report:
#1433927
Posted Date:
Mar 12 2018
Straight Talk Straight Talk, Inc Attention: Executive Resolution Department 9700 NW 112th Avenue Miami, FL 33178 Unauthorized Charge to Credit Card Miami Florida
No idea how information was obtained, never have purchased Trac Phone used my Credit Card with my information twice, I finally had to close out my Credit Card. Straight Talk not helpful wanting my information. Yeah right after they committed fraud. Ugh
Entity
Straight Talk
Categories: Cell Phone Provider, Scammers
28, Report:
#1433500
Posted Date:
Mar 09 2018
Tracphone dba NET10 Wireless Tracphone, Safelink, Walmart Family Phone, straight Talk Attempted to extort money from me to port my number to another company Miami Florida
I wanted to port my wifes phone number to Cricket Wireless. She had used up her minutes and time 2 days ago so that we wouldn't be wasting money. They refused to release the number unless I bought another month of service, that I would have immediately lost when we switched companie...
Entity
Tracphone dba NET10 Wireless
Categories: Cellular Phone Companies
29, Report:
#1428600
Posted Date:
Feb 11 2018
Tracfone Tracfone, Net 10, Straight talk, Safelink, telcel, Total wireles , Net 10, Straight talk, Safelink, telcel, Total wireles , Net 10, Straight talk, Safelink, telcel, Total wireles 8yr customer upgraded my phone recieved a phone that was unprogramable confirmed by their own supervisoy tech's Florida
I am recovering after a 7 yr battle from cancer the phone I had upgraded to for more reliable and dependable phone the phone I recieved cannot be programed and tracfone will not let me return the phone nor refund me my money nor will they let me t...
Entity
Tracfone
Categories: RIP-OFF, Cell Phone Provider
30, Report:
#1421015
Posted Date:
Jan 04 2018
Straight Talk Wireless Data just disapearring Internet
On Christmas day, my daughter activated her SIM and plan with Straight Talk. Two days later she was notified that she used ALL of her data and now can not access anything other than doing calls and basic messaging. There is no 2G. She was on a 2gb plan. During those two days...
Entity
Straight Talk Wireless
Categories: Cellular Phone Companies
31, Report:
#1418476
Posted Date:
Dec 21 2017
Straight Talk Wireless TracFone Wireless Inc. Am`erica M`ovil S.A.B. de C.V. Don't Deliver What They Charge For Miami Florida
I've been using Straight Talk for many years. They claim that you get unlimited talk, text, and data for $45 per month, $44 with auto pay. Now you supposedly get 10 gigabytes of data, instead of 3 or 4. I have been using auto-pay all along, but I get charged $47.96-$48.05 every mont...
Entity
Straight Talk Wireless
Categories: Cellular Phone Companies
32, Report:
#1417647
Posted Date:
Dec 18 2017
Straight Talk Wireless TracFone Unethical and unscrupulous behaior. Miami Florida
This company did not tell me that they would drop my business number making it impossible to port out and thus immediately putting my business in jeopardy of losing this number. I spent my weekend trying to sort this out., worrying the whole time that I may lose my number and an unk...
Entity
Straight Talk Wireless
Categories: Telephone Companies
33, Report:
#1417239
Posted Date:
Dec 16 2017
straight talk wireless Trac phone, Ingram micro mobility, ceo f. j. pollack sent me the wrong replacement phones two different times. they said the warehouse will send me what they have and i have to take it. Miami Florida
On Nov.28,2017 my flip phone LG441 stopped working propperly under warranty. I called customer service 877-430-2355. I told them the phone that I have and I need a replacement phone.Dec. 7 ,2017 I received a phone that is not the same as my flip phone, it isn't even a flip phone (WR...
Entity
straight talk wireless
Categories: Cellular Phone Companies
34, Report:
#1416808
Posted Date:
Dec 14 2017
Smartpay lease Lease cell phone product bundled with cell service plan California
I leased my phone January 2017 the purchase price of my iPhone was just over $600 over the total loan over the course of 15 months was just over $1400 which equaled out to 15 payments of 130=89 for the phone and 49 for the cell service. My payments came out of my account automatical...
Entity
Smartpay
Categories: Equipment lease/financing
35, Report:
#1416061
Posted Date:
Dec 10 2017
Straight Talk Wireless aka Tracfone Failure to UNLOCK 2 yr old phone number. Nationwide
I've been a Tracfone customer dba StraightTalk customer fro several years using 3 different phone devices and I also have a wi-fi device for my laptop with them as well. As of September I chose to go back into the truck driving field and now I travel exstensively through out the e...
Entity
Straight Talk Wireless aka Tracfone
Categories: Cellular Phone Companies
36, Report:
#1406587
Posted Date:
Oct 16 2017
Straight Talk Nationwide
Straight Talk is running a data scam! I’ve had the service 4 or 5 months. Have never used more than 2 GB in a month.
All of a sudden, my data is completely used up in a week or so. They are telling me that I have to add another service plan. I explained that the plan stat...
Entity
Straight Talk
Categories: Cellular Phone Companies
37, Report:
#1395741
Posted Date:
Aug 26 2017
Straight Talk Wireless Stealing data and stole a month of service Florida Internet
They claim I used 8gb of data in less than a month and shut off my data. I called in they gave me 2gb back which they claim I used in 2 says and I don't download music or videos or watch videos or movies. So I had 2 cards in reserve as they gave me a free month from corporate ...
Entity
Straight Talk Wireless
Categories: Internet
38, Report:
#1394712
Posted Date:
Aug 22 2017
Straight Talk Straight Talk Wireless Didn't get what I paid for, was blamed for it! Nationwide
I have a monthly subscription with Straight Talk for my cellular phone service. It's fine the first half of the month but converts to low speed around the 15th of each month. So I bought 2gb extra for $10 each month for the last three months. The first month it was fone, lasted ov...
Entity
Straight Talk
Categories: Cellular Phone Companies
39, Report:
#1394241
Posted Date:
Aug 21 2017
Straight Talk did had the unlimited everything for 45.00 while back Miami Florida
i was a straight talk custumer while back and i had the plan the 45.00 unlimited plan and straight talk mislead me by saying the current fix data plans are truly unlimited data and its not the 45.00 plan today only has 8 gb at high speed and unlimited 2g and the 55.00 plan has the 1...
Entity
Tracfone
Categories: Cellular Phone Companies
40, Report:
#1391065
Posted Date:
Aug 07 2017
Smart pay lease They are fraud or scam Internet
I seen thru straight talk that I could order a new phone thru payments thru smartpay lease which I thought was great till I was approved n 2 days later they claimed fraud on my account.. I am out $246.04 for a phone I will never receive which is crap. I have called over 5 times abo...
Entity
Smart pay lease
Categories: Cellular Phone Companies
41, Report:
#1386102
Posted Date:
Jul 17 2017
Straight Talk Limiting data, ST changed their service about 6 months ago and now the service is third-world quality! Puts text messages through over and over again from the same person or company,sending a message thru 7,8, even 10 times!! even reached into my text history and took a message I sent months ago and re-sent it three times!!! Nationwide
Straight Talk cell service company has always had fairly good service with only a few issues up until December of 2016.
They went from using Sprint towers to using AT&T towers, and went to using LTE service ,and service has gone down the toilet! Where I used to have good signal, ...
Entity
Straight Talk
Categories: Cellular Phone Companies
42, Report:
#1383411
Posted Date:
Jul 06 2017
Smartpay leasing Untruthful Online Internet
They pulled out $130.77 for the first month, and then pulled out $120.04 a couple of other months, and $75.00 was to be applied to the phone, and $45.00 to the phone services. Which they applied to someone else's account so they refused to reimburse me, plus i had no phone servi...
Entity
Smartpay leasing
Categories: Cellular Phone Companies
43, Report:
#1383171
Posted Date:
Jul 05 2017
Straight talk They are fake advertising unlimited data after 3 days of me starting my data it went slow and i cant even log thing anymore Decatur Illinois
*They are fake advertising unlimited data after 3 days of me starting my data it went slow and i cant even log thing anymore*
Entity
Straight talk
Categories: Audio & Electronic Retail Stores
44, Report:
#1381765
Posted Date:
Jun 28 2017
Straight Talk Wireless Stealing Data Internet
I purchased a Straight Talk Wireless Hot Spot ZTE Z288L about 2.5 years ago. Since the start data would disappear even when the unit was OFF. In the beginning I would call in and report this issue and the Straight Talk Rep. would put the data back. The problem has been getting worse...
Entity
Straight Talk Wireless
Categories: Cellular Phone Companies
45, Report:
#1376552
Posted Date:
Jun 15 2017
Straigh Talk ordered a pre owned certified phone from their website. Three weeks later I still did not receive the phone. I called 4 times and was told the order was in process. I told them to cancel it. They said that they couldn't. BE WARE THIS IS A SCAM ordered a pre owned certified phone from their website. Three weeks later I still did not receive the phone. I called 4 times and was told the order was in process. I told them to cancel it. They said that they couldn't. BE WARE THIS IS A SCAM florida Nationwide
I ordered a pre owned cerified phone from their website. Three weeks later and 4 phone calls to straight talk I am still waiting. I was told that you cannot cancel the order and that it is in process. This is a Scam.
Entity
Straigh Talk
Categories: Cellular Phone Companies
46, Report:
#1375031
Posted Date:
May 24 2017
Straight Talk Wireless For the past 3 months my data has been running out 2-3 weeks into my monthly plan. i even started purchasing an extra 5GB of data to see if it would last me. NOPE. I know im getting ripped off. Last month 4-25 says i used 11.01GB of data. this month 5-25 says i used 10.28GB of data. yeah right. RIP OFF Nationwide Nationwide
Straight talk is ripping me off with this data usage. For 3 months now. Data runs out 2 weeks into my month plan. I even purchase 5 extra GB. Says I use over 10.28GB in 2 weeks. Yeah right. Rip off
Entity
Straight Talk Wireless
Categories: Cellular Phone Companies
47, Report:
#1373142
Posted Date:
May 14 2017
Straight talk pre paid cell company Internet
I have been with Straight-talk since 2008. I dropped my phone and cracked the screen in March 2017 and bought a replacement on the straight talk website.
The purchase was automated including the choices I was given for cell phones designed to work in my area according the the web ...
Entity
Straight talk
Categories: Cellular Phone Companies
48, Report:
#1371846
Posted Date:
May 08 2017
Straight Talk Telephone Roaming scam Florida Florida
I had called Straightalk on the May 2nd, 2017, and told a rep that I was going to Mexico the next day, and wanted to find out if my phone would work there. She said that it would work if I purchased the unlimited international plan. I explained to her that I would only be in Mexico ...
Entity
Straight Talk Telephone
Categories: Telemarketing Companies
49, Report:
#1362009
Posted Date:
Apr 20 2017
Straight Talk Wireless Tracfone They blacklisted my phone by saying that I reported my phone stolen. I never did. Nationwide
I hag phone problems with a new phone that I had purchased. After calling straight talk and complaining, they weren't offering to help me since I didn't buy insurance on my phone.
The conversation turned into me complaining a lot since my new phone was not working correctly.
...
Entity
Straight Talk Wireless
Categories: Cellular Phone Companies
50, Report:
#1367216
Posted Date:
Apr 12 2017
Straight talk Lied about being able to buy extra data Internet
Called on 4-11-17 and was on the phone for hours trying to find out why I was lied to. The woman told me that I couldn't I spent hours on the phone trying to be compensated for it and they wouldn't do it.
They kept saying that they couldn't help me.
Entity
Straight talk
Categories: Telephones