51, Report:
#1129096
Posted Date:
Mar 07 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1129096-5prbjq-sbva2thej9.png)
DHgate.com will not answer complaint about damaged and wrong color of order online China
I purchased 100 floating candles from dhgate.com. When they arrived 28 days later, a lot of them were damaged because poor packaging for the trip to the USA. I ordered multi colored floating candles (blue, red, pink), and all I received was ALL pink candles.I got on the ...
Entity
Categories: Bed & Bath
52, Report:
#1114422
Posted Date:
Jan 10 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1114422-ordtnp-hw8i2dixyv.png)
DHgate.com Diane Wang (CEO) and cheaphatonline.com I ordered 5 hats and still have not received them and tried to get in touch with them and I can't. Need assistance in locating and hopefully receiving my hats that they already charged my visa for the hats from bank of america. Haidian Dist. Beijing China Internet
My two sons had ordered two order of hats first off of cheaphatsonline.com and then somehow DHgate was the actual Fast Trading MarketPlace. I had ordered them with their visa cards which are from the same bank. My boys have an account for their SSD payments from their Dad being disa...
Entity
Categories: Credit Card Fraud
53, Report:
#1112032
Posted Date:
Jan 01 2014
![](https://www.ripoffreports.com/report-images/45*34/docs/r1112032-g72mte-j53wbnwq44.png)
MotoFairingset.com MotoFairingset, ru yun li, yang qing hua, [email protected] Lied, and then stole my money. Internet, China
After looking around on the internet on ebay and dhgate.com i found what looked like a potential seller and contacted them then they replied telling me to have a look directly at there website as the prices where lower and there was much more selection, so i did, and i purchased a f...
Entity
Categories: Motorcycles
54, Report:
#1105673
Posted Date:
Dec 10 2013
dhgate Seller scofeild didn't give me my refund are resend my cellphone gaudong Other
In September I purchased a cellphone from dhgate seller scofeild online in China.the sender put the wrong address and the parcel was sent back. One month later I still didn't receive my parcel, so trhrough dhtalk their messaging system I attempt a message the seller about my parcel....
Entity
Categories: Miscellaneous Electronics
55, Report:
#1102901
Posted Date:
Nov 29 2013
Dhgate.com Seller on website: Contact Name:yang zhilongAddress:China fujian xiamen xingfumima 35dong 402 ,h Misrepresented product, will not provide prepaid shipping label making hard to return item will refund money xiamen xingfumima Internet
Purchased what was supposed to be an English speaking Optimus Prime Transformer Truck, in an English box. I sent numeroud emails asking them to verify it was English speaking. They said it was. After waiting 2 months to receive it arrived in a Chinese box. Contacted DHGAT...
Entity
Categories: Internet Fraud
56, Report:
#1084286
Posted Date:
Sep 13 2013
DH Gate fraud, misrepresented, cheap, ugly, extremely difficult to get monies returned Hong Kong
I whole heartedly agree with another upset consumer. DHGate is not a reliable company to get a refund, even if they state you will get your money back. You will not. I've been in the process of trying to settle this and it's been over two months!
The bank has asked me to provide tra...
Entity
Categories: Bridal Shops
57, Report:
#1082647
Posted Date:
Sep 08 2013
myhongkong dhgate.com sent poor qualerty goods and wont take back tsuen wan china
myhongkong motorcycle body kit that was of very poor qualerty dhgate promised a garrete refund but failed to do this they paid seller ,they wanted me to post back the goods out of my own pocket .i found this unfair as if you are sent sub standard goods its down to seller to post bac...
Entity
Categories: Motorcycles
58, Report:
#1081714
Posted Date:
Sep 05 2013
DHgate Had me return item that was wrong size and then would not give refund Internet
I ordered a dress from DHgate website for my daughters prom. Once the dress was received, it was nothing like thedress that was represented on the website and didn't fit. I asked to return the dress and the seller only wanted it to be altered. The ...
Entity
Categories: Liars
59, Report:
#1074775
Posted Date:
Aug 11 2013
DHgate Fast Trading Marketplace Website: www.DHgate.com Tel: 86-10-8225-7676 Fax: 86-10-8202-5922 Add DHgate advertized a custom 5 window sun shade for a 1992 Cadillac Sedan Deville on their website. Items were non-existant but they refuse to refund $62.68 . Haidian Dist. Beijing China
From: klbatemanSent: Monday, July 22, 2013 4:39 PMTo: [email protected]: NO WAY to treat a 1st time customer:To Whom it May Concern: The product that I ordered from your website was never available to be sold. And I was assured that a full and complete refund ...
Entity
Categories: Car Parts & Accessories
60, Report:
#1064811
Posted Date:
Jul 06 2013
dhGate Sent a defective manicure set and will not respond to complaints. longgane shenzhen 518000 China Internet
The website sounds as though they are responsible and responsive; they are NOT. They sent me a defective manicure set and will not respond to emails and multiple complaints. So I am out the charge to my credit card, though IF I wanted to be out the expense of sending it back t...
Entity
Categories: Beauty Salons
61, Report:
#1055161
Posted Date:
May 31 2013
DHgate.com DHgate.com swindle Internet
Brandy Hitzke FloresI bought a pants from DHGate.com.The pants had a problems when I got it from post office.The item doesn't have buttonhole and it was a wrong size.Them site say You can retrurn, so I tried return it.But they don't accept it.
Entity
Categories: Sales People
62, Report:
#1052054
Posted Date:
May 19 2013
Gladys Health & Beauty Liars, Cheaters and Frauds. They collect your $$$$ and then you never hear from the again - damaged goods Internet
This company is full of frauds. The main guy you deal with Wincent is a lying ****. I originally went onto DhGate to purchase a laser hair removal machine for my business. After purchasing the product I received an email from the company that was shipping it out stating that they co...
Entity
Categories: Health Spas
63, Report:
#1045138
Posted Date:
Apr 22 2013
DHGate After following their rules to wait 20 days before DHGate did not respond to my emails until chat, and then no refund, Internet
I bought camrecorder glasses from them. Found them faulty and did sporadically worked, also the item did not have many of the features that the item description said.
I filed a calim and they first told me that I should talk to the merchant and try to figure out a deal or solutio...
Entity
Categories: Cameras & Video
64, Report:
#1044238
Posted Date:
Apr 18 2013
DHgate FRAUD/SCAM Internet
Bought a dress from this website for $189.00 and got a dress that was not worth $5.00. Started the refund request process from their website and after numerous e-mails and pictures of the poor quality of the material, seams that were not straight and beading that was falling o...
Entity
Categories: Bait-and-Switch
65, Report:
#1043015
Posted Date:
Apr 13 2013
dhgate.com deceptive, bad customer service Internet
I bought an automotive diagnostics interface from a seller on dhgate trading platform. The item was paid for and confirmed immediately after ordering and 3 days later the seller posted a tracking number. This tracking number turned out to be invalid and the seller proceeded to cance...
Entity
Categories: Auctions
66, Report:
#1005580
Posted Date:
Jan 29 2013
fokilo lied, stated tablet in stock, never sent merchandise Internet
Foklio is a seller on dhgate, chinese seller.. Dhgate is the middleman in china...who holds your payment in escrow, when you get your merchandise, then the seller gets his.
This scam artist has a nice internet site, which looks legitimate, however he has no ...
Entity
Categories: Audio & Electronic Retail Stores
67, Report:
#989155
Posted Date:
Jan 09 2013
![](https://www.ripoffreports.com/report-images/45*34/docs/b31257cf-8d60-446d-9c8d-ef3abae49e9d.png)
Tmart.com Dhgate.com Backorder Scam, Ripoff, Scam, Chinese Took My Money Internet
I placed an order for some tattoo supplies to try out at a cheap price, just some needles and disposable tubes and 2 machines. The order had 28 items on it and the total was 134.16. I recieved a notice that all items were on backorder and they may be re-ordered and in back stock in ...
Entity
Categories: Medical Supplies
68, Report:
#983453
Posted Date:
Dec 17 2012
Wiginchina seller on Dhgate seller on Dhgate , Internet
I am extremely disgusted that Dhgate allows sellers like this on their site. Dhgate likes to liken themselves as the Chinese ebay but with Paypal taking away their partnership with them and their shady business practices they will never be. I bought hair extensions from a ...
Entity
Categories: Beauty Products
69, Report:
#983209
Posted Date:
Dec 17 2012
DHGate.com All Sellers that have love dolls listed. Sex dolls products for mean; a real live doll with inside skeleton and movable body. Internet
WARNING!! Please take extra caution when purchasing any dolls from any DHgate seller. This includes allenchow89, and any other seller on DHgate!
Most of the pictures posted are fake! If you think you are purchasing a real looking doll with exo-skeleton, realistic skin, beautiful ...
Entity
Categories: Sex Shops
70, Report:
#980391
Posted Date:
Dec 11 2012
DHGate Partial refund - then no answering of numerous emails Internet
I placed a $1600 order for lighting equipment from DHGate.
All seemed to be progressing well.
Then I got an email saying that my order had been cancelled.
I sent an email asking why? - No reply
Next I recieved an email saying my refund was complete.
When I checked my bank accou...
Entity
Categories: On-Line Stores
71, Report:
#978154
Posted Date:
Dec 05 2012
DHGate Olivia, Daisy, Kim, Susan, Julia Ordered what was to be my wedding gown and was told I could get a full refund if dissatisfied, got it a month later and it was awful so I sent it back within days of getting it and emailed them all Internet
After checking with the seller to be sure I could return it for a full refund, I ordered what was supposed to be my wedding gown. After a month, I finally received it and it was hideous. I sent it back a few days later and emailed the seller to let them know I was unhappy and would ...
Entity
Categories: Clothing Stores
72, Report:
#976688
Posted Date:
Dec 01 2012
DHgate.com Kaixhibeats I ordered a pair of beats headphones on DHgate.com it took a month to arrive they gave me tracking number with all zeros and only two numbers when they finally arrived the packaging was very strange t , Internet
I purchased a pair of Beats headphones for my son on DHgate.com I was disappointed because it took a month in a half to arrive when they told me it would arrive in a week .they gave me a tracking number with all zero digits and two numbers at the end. I tracked the order but DHgate ...
Entity
Categories: Audio & Electronic Retail Stores
73, Report:
#973388
Posted Date:
Nov 25 2012
DHgate.com Orientbrideltd tried to bribe for good feedback Internet
I ordered a dress from Orientbride ltd on Dhgate.com. They did not send me my dress on time, then when I asked about the status of the dress, they sent me a disgusting peice!
I sent specific measurments for my child, and the dress they sent was ateast 5 sizes too large. It had a ...
Entity
Categories: Internet Fraud
74, Report:
#957454
Posted Date:
Oct 20 2012
![](https://www.ripoffreports.com/report-images/45*34/docs/19f5e6d7-575e-472b-9a32-cacfd4ba2175.png)
DH Gate or DHGate.com Dreamsmallshop Dreamsmallshop online wholesale marketing company dealing in ecommerce like ebay Internet
Hello, I ordered the Ladies White Gold Finish Diamond Engagement Ring Wedding Band Bridal Set 0.33 Ct and when I went to open the package (that had $1.00 give on the back of the package in which it came in) I did not receive this particular ring in the mail, oh no...i...
Entity
Categories: Advertising / Deceptive
75, Report:
#953315
Posted Date:
Oct 10 2012
dhgate.com DHGATE.com dispute favors seller with false advertisement and Dhgate has false customer protection policy, china Internet
I ordered a set of tubular lock picks to open a gun cabinet that I had lost the key for. The seller was wd2002trade and the item was purchased for $34.20 including shipping. A very good price.
This order had the Dispatch Pledge guarantee. This means that th...
Entity
Categories: Internet Fraud