76, Report:
#1258887
Posted Date:
Oct 03 2015
Comcast Xfinity Continued billing after cancellation notice Lowell MASSACHUSETTS
I had a 5 year contract with Comcast for business internet, TV and phone service. Contract expired approx. 2 years ago and the cost has steadily risen without notice to double the contract price. I have downsized my business to just myself so I attempted to negociate a lower price t...
Entity
Comcast
Categories: Telephone Companies
77, Report:
#1257563
Posted Date:
Sep 28 2015
Comcast Xfinity Incompetent customer service
Comcast/xfinity charged me $150 to celebrate out and install there services 2 days before the installation appointment they called my wife and asked her how she was going to pay the deposit, which we already paid so that was a automatic red flag .we decided to stick with the ser...
Entity
Comcast
Categories: Cable TV
78, Report:
#1252798
Posted Date:
Sep 04 2015
Convergys Comcast Xfinity Customer Service Rep II Sweatshop Customer Service Work Environment Cincinnati Ohio
I have been working for Convergys for only 5 months. The company started out excellent with paid training which last for about 6 weeks. After training ends you move into transition in which you are coached about normal call center customer service parameters, such as quality, aht, h...
Entity
Convergys Comcast Xfinity customer service
Categories: Work at Home
79, Report:
#1251437
Posted Date:
Aug 28 2015
Skivoip This company somehow got my checking account info and has been charging my account $39.95 twice a month ,when I called some guy named Dan said I signed up for some kind of voice mail on my computer??? Nationwide
Why would I do that I have a house phone and a cell phone that have voice mail for free....i told him he better cancel whatever it is he has and refund all my money, I reported this company to my bank and to the better business bureau, so if you see Skivoip on your accounts it's a s...
Entity
Skivoip
Categories: Internet Fraud
80, Report:
#1250583
Posted Date:
Aug 24 2015
Comcast/Xfinity They Tried To Rip Me Off By Charging Me 200.00 To 500.00 Monthly When I'm Suppose To Pay 134.00 A Month,And Charged Me 2 Collection Fees,I Moved In June Got Charged For That,Fine.Then They Charged Me Another Collection Fee In August In Which I Haven't Moved Since June. Memphis Tennessee
On July 16,2015 I Went To Their Location In Bartlett,Tn.To Pay 160.00 Of 348.05,In Which The Bill Was Not Late,Then I Turn Around As I Do Every 2 Weeks And Paid Them 175.00,This Was Paid August 14,2015 At Their Bartlett,Tn.Location,They Turn The Services Off Claiming I Owe 172.40 ...
Entity
Comcast/Xfinity
Categories: Cable TV
81, Report:
#1250495
Posted Date:
Aug 24 2015
Comcast/Xfinity Rashia C. - corporate and Marty Tunney - sales person Joined in May - bundled phone, internet and tv/cable - since then we've had 5 technicians come to the house to tell us that it's the box outside that needs replacement.Chicago, IL Nationwide
We're not getting the services we are paying for and no one at the company or the sales person seems to care. They don't return calls or hang up when we do call. We set up internet, television cable and telephone last May - since then we've had 5 technicians come to our h...
Entity
Comcast/Xfinity
Categories: Communications & Networking
82, Report:
#1250451
Posted Date:
Aug 24 2015
comcast /xfinity the stoled $420.26 off my mom debit card and refuses to pay it back philadelphia Oregon
comcast/ xfinity took $420.26 off my mom debit card without her authorizion and the refuse to give it back to her this company is a rip off and full of theifs
Entity
comcast /xfinity
Categories: Cable TV
83, Report:
#1247879
Posted Date:
Aug 11 2015
Comcast Xfinity scam, unreturned equipment fee, comcast, xfinity, ripoff, fee Boulder Nationwide
I was told I would be a charged a $100 unreturned equipment fee upon cancelling my service with Comcast. The fee is for a cable box that I received as a part of my internet package. By the time I found out about this, I had moved out of my sublet. and my landlord had thrown out th...
Entity
Comcast
Categories: Internet Service Providers
84, Report:
#1244028
Posted Date:
Jul 24 2015
Comcast/Xfinity Comcast set up an account in my name without permission and trying to charge me for service. Cookeville Tennessee
I moved into my apartment less than a year ago Oct. 2014, the apartment owner supplied free cable which is in my lease. I plugged in the cable and it would not work so I called the landlord he said to call Comcast they advised me that they changed to digital in my area and I w...
Entity
Comcast/Xfinity
Categories: Cable TV
85, Report:
#1243091
Posted Date:
Jul 20 2015
dontleaseyourmodem.com ownyourownmodem.comownyourcablemodem.comownyourmodem Seller of Cisco gray market equipment owned by COMCAST Orem Utah
Below is what I posted to their website when requesting an RMA and full refund. COMCAST indicated to return the modem to their nearest location as they confirmed it was indeed their modem (via SN and CMAC) and the fact that xfinity is inscribed all over the modem.
The Cisco PDC...
Entity
dontleaseyourmodem.com
Categories: On-Line Business
86, Report:
#1242973
Posted Date:
Jul 20 2015
Comcast Xfinity Incorrect Billing practices, beating around the bush instead of fixing it Pompano Beach Florida
I have had service with Comcast since Oct 2011. In May 2015 I called to transfer service to my new address since I was moving. When I received my first bill I found that they had charged me a $100 deposit. After calling them I found that they had set me up as a new account instead o...
Entity
Comcast
Categories: Cable TV
87, Report:
#1242739
Posted Date:
Jul 18 2015
comcast xfinity comcast customer nonservice nationwide Nationwide
I orders comcast internet and there rwally limited channels just the locals. After swnting up the order and paying $100 deposit I keept recieving emails saying there was one more step eventhough I had a scheduled install date so I called. Talked to a guy for awhile he found no pro...
Entity
comcast xfinity
Categories: Cable TV
88, Report:
#1242122
Posted Date:
Jul 16 2015
Comcast Xfinity Comcast Home Sercurity rip off, cancellation policy, home security, liars, customer service Nationwide
On May 5, 2015 I called comcast customer service to cancel my services including both Home Security and Internet. I spoke with Dakwon in the cancellation department. After denying all option Dakwon offered me he stated that I would be paying a EARLY TERMINATION FEE because I canc...
Entity
Comcast Xfinity
Categories: Cable TV
89, Report:
#1241412
Posted Date:
Jul 13 2015
Comcast Xfinity Almost burned my house down Internet
On April 28th, 2015, comcast had there subcontractors install services at my newly bought home and the worker was drilling to the outside from my basement and hit the main electrical wire and damage my siding which is over 30 yrs old. To this day im still waiting for compensatio...
Entity
Comcast
Categories: Cable TV
90, Report:
#1241173
Posted Date:
Jul 11 2015
Xfinity Comcast Horrible customer experience and service Naples Florida
Customer Service
I spent thousands of dollars every year for phone/internet/home security from Comcast/Xfinity. The service is marginal at best and the customer service has been horrible.
My most recent issue was around the Xfinity Home service (if you call it service). The touc...
Entity
Xfinity
Categories: Security Services
91, Report:
#1240582
Posted Date:
Jul 08 2015
comcast comcast/xfinity phantom billing seaTTLE Nationwide
I paid my internet/cable bill in full (double play) of $139.91. I received a text the next day saying thank you for your partial payment of $57.00. I checked with my bank, and the $139.91 had been withdrawn and paid to Comcast. I then checked the Comcast website, to see if the...
Entity
comcast
Categories: Cable TV
92, Report:
#1240232
Posted Date:
Jul 07 2015
comcast Xfinity false advertising Nationwide
I recently decided to cancel comcast service, but after disconnecting I had anther company come in and they were unable to get my new Internet working. So I called comcast and chose a new package. The blast plus package that comes with 75 mbps and 45 channels including HBO. Searc...
Entity
comcast
Categories: Internet Service Providers
93, Report:
#1229470
Posted Date:
May 15 2015
Comcast Xfinity Deceptive Practices with Internet Services Do Not Buy Your Own Equipment they Flip the Switch Washington PA
Beware of Comcast Internet Service Provider! My rented modem/router from Comcast was dropping me. I researched it and purchased my own modem router. It all worked fine for a while and then I started getting dropped from the internet. I didn't suspect that it was Comcast at fi...
Entity
Comcast Xfinity
Categories: Internet
94, Report:
#1226263
Posted Date:
May 01 2015
Comcast Xfinity Comcast Service I purchased Comcast Xfinity with their Triple play in January 2015. So they send out their guy to set up the Xfinity modem box with Wi Fi. The guy gave me the most expensive box instead of the cheaper cable one that I had requested. So instead of me paying $129.00 they are charging me $250.07 a month. . Union New Jersey
I purchased Comcast Xfinity with their Triple play in January 2015. So they send out their guy to set up the Xfinity modem box with Wi Fi. The guy gave me the most expensive box instead of the cheaper cable one that I had requested. So instead of me paying $129.00 they ar...
Entity
Comcast Xfinity
Categories: Cable TV
95, Report:
#1225575
Posted Date:
Apr 29 2015
comcast xfinity have been overcharging since the 2nd or 3rd month of signing up. po box 3002 Southeastern Pa 19398-3002 PA
I have been dealing with Comcast Cable for over a year. My bill kept going up-up-up with no notice from comcast. Now they are over charging me for economy service. I thought this is the service I had from the begining. If not I should have gotten a notice from them.
I am diabled on ...
Entity
comcast
Categories: Cable Companies
96, Report:
#1224429
Posted Date:
Apr 23 2015
Comcast Cablevision, Incorporation XFinity Bait and switch, lied about $300 card incentive Philadelphia Nationwide
On February 11, 2014, I contacted Comcast/Xfinity via their web sales department inquiring about services. I was presented and agreed to a 2 year contract for the XF starter triple play bundle with an incentive of a $300 Visa gift card. A couple months later I called customer servic...
Entity
Comcast Cablevision, Incorporation
Categories: Cable TV
97, Report:
#1222126
Posted Date:
Apr 13 2015
Comcast/Xfinity The worst customer service ever! Jacksonville Internet
This is one chat with Comcast. The name showing for me is David because the account's in his name. This is about the third chat with them, then there were another 5 following, It's been over a month and nothing's been corrected or credited. ...
Entity
Comcast/Xfinity
Categories: Cable TV
98, Report:
#1220432
Posted Date:
Apr 05 2015
Comcast Xfinity Don't purchase programs because they will disappear. Philadelphia Pennsylvania Nationwide
Don't purchase television series or movies unless you plan on watching them right away. Even though they say that you can keep the programs on all of your devices if you buy them, after a few months they disappear.
Comcast then runs you around on the phone for a couple of hours unt...
Entity
Comcast
Categories: Cable TV
99, Report:
#1217973
Posted Date:
Mar 25 2015
Xfinity Comcast Xfinity Unethical Practices Baltimore Nationwide
We had contacted Xfinity/Comcast to set up a thermostat that would allow us to remotely set the temperature of our home on 3/19/2015. They were supposed to come on 3/21/2015 to install the thermostat but never showed. On 3/23/2015, my husband contacted them again to set an appointme...
Entity
Xfinity
Categories: Internet Service Providers
100, Report:
#1216412
Posted Date:
Mar 17 2015
Comcast Xfinity RipOff, Misleading, Not Trustworthy, Horrendous Service Washington
We have been Comcast customers for several years. Last year Comcast installed the new xfinity platform in my home. They also offered me a 1 year promotion for their home security service. We have not had 1 straight month of continuous working service in over 1 year. I called to canc...
Entity
Comcast
Categories: Cable TV