126, Report:
#365819
Posted Date:
Dec 02 2008
Bob's Discount Furniture This furniture is not even good enough for a landfill.. Totowa New Jersey
We had been looking for a living room set to fit our large family. We liked a big, corner set that the salesman told us was practically indestructible. He stuck a ball-point pen into the cushion to show it's strength. The seller was the fabulous, stain-proof, tear-proof, forever puf...
Entity
Categories: Furniture & Furnishings
127, Report:
#371169
Posted Date:
Sep 09 2008
GUARDSMAN PROTECTION PLAN refused claim, paid $1100 for this plan,told to contact mfgr?!!since not a tear but a snag Grand Rapids Michigan
Filed claim on 5/2 received no response. Contacted company 9/9 to inquire about claim..it was denied. Since my recliner sofa got a snag from my earring when the springs dropped out of the bottom. It has to be a tear or a rip! Told to contact the mfgr as they don't order parts for ...
Entity
Categories: Furniture & Furnishings
128, Report:
#359485
Posted Date:
Aug 05 2008
Bob's Discount Furniture Guardsman protection plan a rippoff. Saugus Massachusetts
We purchased a leather sectional 4 years ago. Along with the couch we purchased a protection plan from Guardsman. The salesman at Bobs stated at the time that if anything happened within 5 years, Guardsman would fix it. We have two children and decided this would be a good deal. Whi...
Entity
Categories: Furniture & Furnishings
129, Report:
#350193
Posted Date:
Jul 11 2008
HOME GALLERY -- NO SHAME IN STEALING FROM HONEST PEOPLE! Home Gallery delivered broken furniture and charged us for a warranty they won't honor... Palmdale,Victorville California
We are very lucky that we are not out thousands like many others. However, we ordered a couch which was delivered broken. When we realized what was wrong and called to use the 5 year warranty we purchased...Home Gallery in Victorville was closed and they told me to call Palmdale, ...
Entity
Categories: Miscellaneous Companies
130, Report:
#311387
Posted Date:
May 04 2008
Guardsman Furniture Stain Protection Warranty Policy Z-Barn Grand Rapids Michigan
What a total waste of money and the most ridiculous process to file a stain report. They intentionally make it bureaucratic to dissuade you from filing - and they dont even have a customer service email for people to write to if you are dissatisfied. First - when I called them. ...
Entity
Categories: Warranty Companies
131, Report:
#298392
Posted Date:
Jan 09 2008
ASHLEY FURNITURE HOMESTORE, Poor Quality and Service Plano Texas
I am only reporting poor quality and service so that future buyers are aware. Every person I've contacted with this company was professional and only followed their employers policies.
The first dining table was returned within the year and replaced by Ashley for peeling finish....
Entity
Categories: Furniture & Furnishings
132, Report:
#265920
Posted Date:
Aug 08 2007
Guardsman Guardsman Furniture Protection Plan is a big rip off Misleading Company. Ripoff Grand Rapids Michigan
I contacted guardsman to correct a problem with my chair and ottaman.
The right arm board of the furniture chair, came apart and the ottoman has a oil stain. First let start by saying I filled out the form three times because the customer rep claims they never received both of the ...
Entity
Categories: BBB Better Business Bureau
133, Report:
#256287
Posted Date:
Jun 23 2007
Haynes Brothers Furniture refuses to honor 5 yr warranty agreement on purchase order Ripoff Orange City Florida
haynes brother furniture has sub let the warranty for the 2 chairs i purchases to a company called guardsman in grandrapids mi.who change the warranty from 5 yr to 1 yr and haynes brothers have agreed to this .Haynes have agreed to supply the cushioning but want me to pay a service...
Entity
Categories: Mattress Stores
134, Report:
#225653
Posted Date:
Dec 16 2006
GUARDSMAN VALSPAR CORPORATION - FINGERS FURNITURE TOTAL RIPOFF BEWARE BUNCH OF CROOKS HOUSTON Texas
Should have checked with Rip-off before I purchased the Gold in Home Furniture Protection Plan.
File a simple claim for a broke table-leg. Conformed EXACTLY to what the plan called for. GUARDSMAN immediately denied the claim, citing Your plan does not cover the type of stain / da...
Entity
Categories: Warranty Companies
135, Report:
#223827
Posted Date:
Dec 05 2006
Guardsman Furniture Protection ripoff months of corraspondance and then get denied because the date was wrong Grand Rapids Michigan
I contacted guardsman to correct a problem with a seem in my leather couch and sofa. There process to place a claim is Absolutely ridiculous. I had filled out a form mail it to them for review.
They denied it because the damage was not done by a human error.so if i lied on the f...
Entity
Categories: Warranty Companies
136, Report:
#222041
Posted Date:
Nov 24 2006
Levitz, Prentice Capital Management dishonest fraudulent when they sold me a couch they said was leather Ripoff Woodberry New York
On August 10, 2004, I purchased a couch and a recliner from Levitz Furniture. They were sold to me as both being leather. The two items cost 1973.79. I paid an additional 5 year Guardsman Leather Protection Plan for the two items, which cost 169.98. The protection plan was purch...
Entity
Categories: Furniture & Furnishings
137, Report:
#219725
Posted Date:
Nov 09 2006
Levitz Furniture protection plan rip-off AGAIN!! Pinole California
I bought a dining and living room package in Sept.2005. After we made the downpayment I was told that some of the items were not available and will be delivered in November,2005 but were actually delivered in March,2006. Then the lampshades were defective and it took them to 4 month...
Entity
Categories: Furniture & Furnishings
138, Report:
#199353
Posted Date:
Jul 04 2006
Levitz Furniture ripoff Fairless Hill Pennsylvania
We bought a bedroom set and mattress back in 2005 since then the mattress is falling apart and the warranty they sold me through guardsman (10 year warranty) is no good. I contacted levitz about this matter and there answer is they are a new company called the new levitz and they ar...
Entity
Categories: Furniture & Furnishings
139, Report:
#192533
Posted Date:
May 21 2006
Berkline Furniture made junk furniture. Does not last owned under 2 years and is completely broken!!! Ripoff Morristown Tennessee
I purchased brand new berkline furniture (reclining sofa and loveseat) from raymour and flanigan in orchard park which I paid out 1795.81. The furniture came with a 1 yr warranty from berkline and an in home gold protection plan (5 yr) from Guardsman which i had to pay 129.95. I pur...
Entity
Categories: Furniture & Furnishings
140, Report:
#191508
Posted Date:
May 15 2006
Guardsman, Valspar, Furniture Care Furniture protection plan insurance that's full of BULL! Grand Rapids Minnesota
We bought two new tables from J.C. Penny and had them both insured by Guardsman. We had a party for my 6 year old daughter and unfortunately made marks in one of the tables during the party.
We called Guardsman and they had us arrange for a carpenter to come out and photograph t...
Entity
Categories: Insurance Companies
141, Report:
#136452
Posted Date:
Apr 11 2006
Guardsman ripoff furniture protection plan 200 dollar waste Grand Rapids Michigan
bought furniture from bobs furniture in mass
was told guardsman was great by salesman
2 years into a five year protection plan
had a discoloration on one of the sofas
filled out claim form at guardsman they said not covered
they didnt even come out to look at funiture
i ins...
Entity
Categories: Furniture & Furnishings
142, Report:
#139085
Posted Date:
Apr 11 2006
Guardsman A Valspar Corporation ripoff furniture protector company the worst customer service don't trust or buy their contract Grand Rapids Michigan
I BOUGHT THERE CONTRACT FROM BOB'S FURNITURE IN NOV.2004 AND HAD SOME SPILLS IN MARCH 2005 MY CONTRACT IS FOR 5 YEARS THE FIRST CALL YOU PUT INTO THEM THEIR GREAT BUT IF THEY DON'T GET THE JOB DONE RIGHT AND YOU HAVE TO CALL BACK THEY PRETTY MUCH FIND EVERY REASON NOT TO HELP YOU AN...
Entity
Categories: Furniture & Furnishings
143, Report:
#179427
Posted Date:
Apr 11 2006
Guardsman ripoff fraudulent contract Ins for damaged furnitures Grand Rapids, Michigan
Guardsman Service Center out of Grand Rapids, Michigan, is so dishonest and it is unworthy to be located in such a beautiful city such as Grand Rapids; It gives her a Shiny Black Eye; People don't ever buy insurance for your precious furniture with Guardsman(Valspar) as you will no...
Entity
Categories: Upholstery
144, Report:
#121133
Posted Date:
Dec 04 2004
Guardsman Furniture Protection ripoff, The Guardsman company will not back the service agreement Grand Rapids Michigan
I contacted guardsman to correct a problem with a seem in my leather couch. There process to place a claim is Absolutely ridiculous. I had filled out a form mail it to them for review.
They denied it because I had stated I noticed a few weeks back but put the claim in when it sta...
Entity
Categories: Warranty Companies
145, Report:
#111480
Posted Date:
Oct 05 2004
Seamans Took our money and then abandoned us Paramus New Jersey
On May 11, 2004, my boyfriend and I used our tax refunds to purchase a new couch and tables from Seamans furniture store. The salesperson offered the extended fabric warranty for our microfiber couch. She stated that we would be covered for 5 years for ANYTHING (including stains a...
Entity
Categories: Corrupt Companies
146, Report:
#100992
Posted Date:
Jul 28 2004
Guardsman Gold Warranty ripoff, deceptive practices, Grand Rapids Michigan
I paid good money for a warranty I was told would cover all household spills, etc. As I have small children in my house, I thought it would be a good idea.
I called one day after the stain occured. The first go round, there was a mis-understanding and I was told that they didn'...
Entity
Categories: Corrupt Companies
147, Report:
#100465
Posted Date:
Jul 25 2004
Haverty Furniture - Guardsman Gold Warranty ripoff Raleigh North Carolina
I purchased a couch, loveseat and ottoman a year and a half ago. In April I filed a claim because every seam has pulled apart. Additionally, where each of the buttons are on the cushions the fabric has ripped to the point where there are holes underneath the buttons as well as butto...
Entity
Categories: Furniture & Furnishings
148, Report:
#98445
Posted Date:
Jul 11 2004
Haverty Furniture ripoff about Guardsman Gold Warranty Smyrna, Georgia
I am a bit confused. I bought a living room suit from Havert'y in GA. I have a extended warranty/ Stating they will replace or fix my furniture if I have any scraches,tears,rips or stains. We called them to replace or fix our couch. they have said now that we need to take pictures a...
Entity
Categories: Furniture & Furnishings
149, Report:
#76140
Posted Date:
Dec 29 2003
GUARDSMAN GOLD IN HOMEGUARDSMAN LILLY INDUSTRIES Don't waste your money on furniture protection plans GRAND RAPIDS Michigan
I purchased two leather couches at Arizona Leather in Corona, California 3 years ago. I took the 5 year waranty issued through Guardsman 'Gold In Home' which is owned by Lilly Industries.
I called because I was unable to remove stains from my couch with the leather cleanser (wor...
Entity
Categories: Furniture & Furnishings
150, Report:
#64659
Posted Date:
Jul 25 2003
Guardsman Valspar ripoff fraudulent ripoff business Grand Rapids Michigan
I bought what they call a Life-Time warranty for my fabric chair at a La-z-boy store. They sprayed this toxic stuff on my chair. Its called Fabri-Cote or Soil Shield. Its very toxic, in fact its 75% Mineral Spirits.
Its very flammable and in Calif. its known to cause cancer. The...
Entity
Categories: Furniture & Furnishings