201, Report:
#940361
Posted Date:
Sep 13 2012
COMCAST XFINITY HORRIBLE, CRAPPY, DISGUSTING, RUDE, OBNOXIOUS, UNHELPFUL, SHT! INTERNET, Nationwide
I!!HATE!! Comcast and the absolute HORRIBLE! Customer
service I have been having!! I am telling every single person I know to NEVER
go with Comcast and I am CANCELING our service immediately and switching to Verizon
fios! I have been given nothing but hassle and a complete and...
Entity
COMCAST
Categories: Telephone Companies
202, Report:
#928106
Posted Date:
Aug 16 2012
Comcast xfinity Internet special offer not actually available , Internet
Wanted internet service and received a special offer in the mail addressed to our neighbor at . . . for Comcast xfinity internet $19.99 for 12 months. Called the 855-542-8881 number on the letter only to be told that the offer did not apply to me because it was address specifi...
Entity
Comcast
Categories: Internet Service Providers
203, Report:
#927775
Posted Date:
Aug 15 2012
Comcast XFINITY Comcast offers POOR customer service and rips its customer off Southeastern, Pennsylvania
I have been using Comcast for more than ten years. Their customer service has been getting worse and worse. Sometime in June 2012 I called Comcast and told them I would be moving from PA to MN. They told me I must disconnect my service in PA and then schedule a new se...
Entity
Comcast
Categories: Customer
204, Report:
#925147
Posted Date:
Aug 10 2012
Comcast xfinity This company should close. 2 weeks with no internet and no TV Internet
Are you moving? Do you want to add more hassle to your life, then call Comcast.
I called August 4th and I spoke to a representative. I told him that I was moving from my old house to my new house. The representative asked me if I wanted a professional installation for the con...
Entity
Comcast
Categories: Cable TV
205, Report:
#917582
Posted Date:
Jul 26 2012
Comcast XFINITY When the services were first established the installation was boshed up. Prior to the installation the company double charge our credit card and was supposed to refund the money back into the account, , Internet
My wife and I moved and were supposed to get a 99 dollar special, but prior to that we had a bill where the company double charged our credit card purposely, then after we reported this to the service department we were told that they were going to put the money back on the card, bu...
Entity
Comcast
Categories: Cable TV
206, Report:
#912161
Posted Date:
Jul 15 2012
Xfinity comcast Xfinity is rips off it's customers time and time again Internet, California
Xfinity is a total rip off! The price arbitrarily goes up without notice. The customer service is not helpful and cannot do anything to resolve problems. They are rude and completely unprofessional. I want to know how a company can do this to people and get away with it? It's like w...
Entity
Xfinity
Categories: Cable TV
207, Report:
#912138
Posted Date:
Jul 14 2012
Comcast Xfinity lies about service, false advertisting, false charges, unfair practices Philadelphia, Pennsylvania
As an Xfinity Triple Play Starter subscriber, I for years accessed On Demand/Free Movies/Turner Classic Movies (TCM) - and kept asking if TCM would ever be added to the starter package. Always no, you have to upgrade to preferred. I finally upgraded, but just for a few months, then ...
Entity
Comcast
Categories: Cable TV
208, Report:
#845085
Posted Date:
Jun 28 2012
Comcast Xfinity Lost payment, rippoff, terrible, customer service, theives, liars, monopoly, Internet
I have been a loyal Comcast customer for about 3 years now and want to make clear That I have never missed a payment or sent in a missed or late payment. Last week my cable service all of a sudden just stopped working. It was about 8:30 at night and I called Comcast to get the probl...
Entity
Comcast
Categories: Cable TV
209, Report:
#856676
Posted Date:
Mar 20 2012
Comcast Xfinity Comcast autobill pay will keep you from getting gift card promotions houston, Texas
Comcast was offering gift cards for new customers to the tune of $250 if you were good on your payments for 90 days. What they so conveniently forget to tell you on any account is that it takes 30-45 days for there system to accept your card. Also if for some reason you need to upda...
Entity
Comcast
Categories: Internet Service Providers
210, Report:
#842100
Posted Date:
Feb 21 2012
Comcast - Xfinity Don't make a mistake in your payment info, or it costs $55.00 Boston, Massachusetts
I've been a regular customer of Comcast for years, in part because there is no competition in the Boston area. Verizon offers FIOS here and there, but for the majority of us it's either comcast or the dark ages.That being said, my recent encounter with them takes the cake. I regular...
Entity
Comcast - Xfinity
Categories: Cable TV
211, Report:
#818048
Posted Date:
Jan 20 2012
Comcast Time warner cable/Comcast/Xfinity Horriable and nasty customer service and mouthy rude cussy customer reps Lebanon , Pennsylvania
Comcast and Time warner cable and Xfinity that is Comcast are ignorant people i live in Lebanon county in Lebanon pa and i have cable from Comcast i had these people for 5 years and 3 years prior to that and the customer service reps are ignorant people they have the gull to c...
Entity
Comcast
Categories: Dead Beat Customers
212, Report:
#805835
Posted Date:
Dec 06 2011
Comcast xfinity A Rip Off Monopoly! $188 a month for INTERNET??? Internet, Internet
I signed up for comcast internet a few years ago. It was supposed to be a special price of $19.99 but it was 45 bucks. The first red flag, but what can you do? There are no other options for high speed internet. (there is a DSL plan around, but it's about the...
Entity
Comcast
Categories: Internet Service Providers
213, Report:
#800022
Posted Date:
Nov 20 2011
Saveologytech third party of COMCAST/XFINITY ONLINE, I CALLED THE TOLL FREE NUMBER I GOT ONLINE,SPOKE WITH GILBERT WHO I THOUGHT WAS HELPING ME GET XFINITY INTERNET AND VOICE SERVICES THRU COMCAST,IN TURN HE DECEPTIVELY SOLD ME A ROUTER AND MODEM Ft Lauderdale, Florida
Nov 16,2011 I was shopping for Internet & phone service for my condo.Found the website
www.xfinityonline.com and called the toll free number 1-888-251-6288.Spoke with Gilbert whose last name I don't know but he said his father is from Trinidad.I was asking about getting Xfin...
Entity
Saveologytech
Categories: Internet Service Providers
214, Report:
#772833
Posted Date:
Oct 24 2011
Dish Network Bad reciever...X 2!!!! Vancouver, Internet
1 year ago I switched to Dish because they promised better customer service and cheaper programming. When the technician arrived to hook up my HD, he was unable to adjust the HD satellite, so I opted to keep the HD receiver because I have a friend who is privately contracted w...
Entity
Dish Network
Categories: Satellite Dish Companies
215, Report:
#776570
Posted Date:
Sep 14 2011
comcast xfinity have contract with comcast cable service , but after move to new location with no comcast service had to terminat the contract comcast want me to pay $177.20 for penatly fees atlanta, Georgia
when i sign a 2 year contract wiith comcast agent miss Dana i asked her what happen if i move in the future to a place that comcast have no service to that area do i have to pay early termination fee she say no few month later we move to a new home and we find out that loc...
Entity
comcast
Categories: Cable TV
216, Report:
#768449
Posted Date:
Aug 23 2011
Comcast Ordered services with $200 VISA goft card promo. Comcast has no record. will not pay one year later Internet, Internet
I ordered Comcast Xfinity bundle pack in September 2010 online and at the time they were advertising a $200 VISA gift card promotion. I inquired about how the promotion worked whe nI chatted with the online rep who set up my installation appointment. I was told my technician would h...
Entity
Comcast
Categories: Cable Companies
217, Report:
#724225
Posted Date:
May 01 2011
Comcast Xfinity, Rick Germano false escalation, no shows, intermittent service West Palm Beach, Internet
My internet service provided by Comcast has been intermittent and extremely unreliable since I began service the beginning of March 2011. Whenever it rains, I lose service for several hours or days. In addition to multiple calls to customer service, continued internal es...
Entity
Comcast
Categories: Advertising / Deceptive
218, Report:
#723030
Posted Date:
Apr 28 2011
Comcast Technicians diconnected phone service;4 weeks,T.V.service,3 weeks,internet service, 4 months. False advertising for a pre-paid gift card which I never recieved Jacksonville, Florida
Got comcast in new apt. and went from smoothe move to hell. comcast disconnected my phone service instead of hooking it up leaving me with only my cell-phone to use which I am not to use only in an emergency due to my pace-maker. One month later comcast fixed the phone service leavi...
Entity
Comcast
Categories: Advertising / Deceptive
219, Report:
#712033
Posted Date:
Mar 30 2011
COMCAST XFINITY PROMOTION SALES--LIES-LIES Internet
Comcast outsources marketing to agencies they do not have the names nor contact #s of.A comcast rep called me at my home and offered me Internet and home phone for $39.98/mo, no installation, no other charges. I repeatedly asked this question, will there be any charges. ...
Entity
COMCAST
Categories: Internet
220, Report:
#706136
Posted Date:
Mar 15 2011
Comcast Xfinity Billing and Service problems - - Makes customer pay for their mistakes and incompetency Alpharetta Georgia
Jan: Upgraded Cable Service to include STARZ. Was told that cost of upgrade was $10 a month
Feb: Received first bill with upgraded service, was charged $16 for upgrade, not the $10 that I was quoted over the phone. Called Comcast and I was told that the first month was ...
Entity
Comcast
Categories: Cable Companies
221, Report:
#704742
Posted Date:
Mar 10 2011
comcast xfinity Scaming and billing problems when I have proof of payments beaverton, Oregon
Your company has not acomplish YOUR SATISFACTION GUARANTEE for me in any way. As it states on your commercials, your billing invoice that your company sends and most important your policy. I am very upset on how your company handles my billing. It is not my fault ...
Entity
comcast
Categories: Cash Services
222, Report:
#703239
Posted Date:
Mar 06 2011
xfinity/comcast comcast XFINITY is new name for same lame company Morrow, Georgia
Comcast is now advertising hogher customer service with a no strings attached 30 day trial of their service. My experince conflicts with that. I tried their service intending to keep it but was limited by their own cable burying crew. The box installer showed up, and ran a temporary...
Entity
xfinity/comcast
Categories: Cable Companies
223, Report:
#701293
Posted Date:
Mar 01 2011
COMCAST/XFINITY NEW DIGITAL BOXES-DONT WORK-SERVICE CALL CANCELED BY COMCAST Internet, Indiana
Comcast cable tv service in Indiana sucks! We were told by comcast that if you dont purchase their converter boxes by Mar 22 you would not get any channels on a tv that wasnt digital.
We purchased three of these boxes, they were mailed to us. We hooked them up, and then had to ca...
Entity
COMCAST/XFINITY
Categories: Cable TV