1, Report:
#1499155
Posted Date:
Aug 26 2020
Cricket Wireless Danville, Illinois Store Stole $25 from me and added insurance to my account without my knowledge. Atlanta Georgia
On 8/7/2020, I purchased a new phone from Cricket Wireless at 4111 N Vermilion St Ste 8, Danville, IL 61834. Even though I have been with the company for years, they charged me a $25 upgrade fee. The phone didn't work. The software on it was bad and I was not able to type any text o...
Entity
Cricket Wireless
Categories: CELL PHONE SERVICE PROVIDERS
2, Report:
#1497498
Posted Date:
Jul 13 2020
Cricket Wireless Extorted me and risked my job with their greed
I called this sorry excuse of a company today to get assistance with my phone service because they changed an arranged payment date.
Instead of assisting I was met with I lost count of how many rude foreign call center reps who flat refused to transfer me to an American agent, no ma...
Entity
Cricket Wireless
Categories: Mobile phone company
3, Report:
#1488658
Posted Date:
Dec 06 2019
Cricket Wireless Failed to honor promised price on order
I placed an order for new service on a brand new account with Cricket Wireless. Their current promotional offer was for a Samsung A10e for the price of $9.99, instead of its regular pricing, if the customer ports in a new number to Cricket. I successfully did port a number from anot...
Entity
Cricket Wireless
Categories: Wireless Carrier
4, Report:
#1457323
Posted Date:
Aug 20 2018
Cricket Wireless - AT&T, Leap Wireless (parent companies) Took my money and didn't reset my account. Atlanta Georgia
I use Cricket Wireless for my Telephone, Voice Mail and Internet. I also use my phone as a hot spot. When I pay my bill early, Cricket refuses to reset my account, consequently my Internet speed is at a crawl until Cricket resets the account. If my bill is due on the 20th and I pay ...
Entity
Cricket Wireless - AT&T, Leap Wireless (parent companies)
Categories: Cellular Phone Companies
5, Report:
#1434473
Posted Date:
Mar 15 2018
safelink I purchased a cell phone from them off their site.Mind you I am recently widowed and on limited income. I have been with safelink for some years. I purchased the phone from their cite paid $99.00 for it. I received it and tried to have my services transferred. after 5 days of trying and them giving me the run around they are now saying i did not purchase from them. Orlando Florida
To make a long story short, the phone is locked and can only be unlocked by cricket wireless. I have called them numerouse times only to be told the phone did not come from them when I have the sales receit as well as the order information. It states that I can not retrn for refund ...
Entity
safelink
Categories: Cell Phone Provider
6, Report:
#1411052
Posted Date:
Nov 09 2017
Cricket wireless no notice given to there rate plans changes.
I'm grandfathered into the cricket group plan which gives me a $100 discount each month but now they tell me that if i make any changes to my plan, which were allowed before that I will lose my discount and only be able to save $70 dollars. I never received any notification of this....
Entity
Cricket wireless
Categories: Cellular Phone Companies
7, Report:
#1392774
Posted Date:
Aug 15 2017
cricket wireless llc & at&t wireless CRICKET LOCKED MY PERSONAL DEVICE PURCHASE AND PAID OFF AT BEST BUY AND WONT UNLOCK IT EVEN WHEN THE PHONE NEVER BELONG TO THEM.. THEY ARE HOLDING MY PHONE HOSTAGE atlanta Georgia
On November 2016, we moved from Verizon wireless to Cricket wireless. We brought our own phones and Cricket also supplied us free phones, they were cheap, but free. After using their service for 6 months, we bought ourselves two Iphones, the 7 and 7 plus, at a Best Buy store, so the...
Entity
cricket wireless llc & at&t wireless
Categories: Cellular Phone Companies
8, Report:
#1376830
Posted Date:
Jun 03 2017
Cricket Wireless Refuses to refund my money after I cancelled my account. Phone battery getting hot and swelling case. Nationwide
Entity
Cricket Wireless
Categories: Cellular Phone Companies
9, Report:
#1373309
Posted Date:
May 15 2017
Consumer cellular Ripoff Nationwide
Spent 4 hours at the cricket wireless store trying to switch my number from consumer cellular to cricket.
Had to return next day and spent three more hours before we finally got them to give it up.
I am told consumer cellular (AT&T) purposely do than to try to reduce the number ...
Entity
Consumer cellular
Categories: ORGANIZED CRIME
10, Report:
#1360512
Posted Date:
Mar 08 2017
Cricket Wireless Refer a Friend I refer to family members and they refer me and now its time to pay the refer fee's and they telling me they can't do something about aug 2014. they purchased phone one in 2016 and the other 2017 they are not holding up to their policy and trying to say I its a cricket wireless company have been with them for sometime. Atlanta Ga
I referred two family members with the refer a friend at cricket. I was told once they purchase a cell and refer back that after 3 months of paying on time we all will receive credits well each of us done their policy. Now they say we all are not eligible and they validing that info...
Entity
Cricket Wireless Refer a Friend
Categories: Consumer Services
11, Report:
#1351226
Posted Date:
Jan 22 2017
Cricket wireless 8105 Cricket phone company Rip off of a deffective telephone Temple hills maryland Nationwide
My cell phone just stop working after 2 years called cricket 611 number to see what happened, said they trouble shooting to see what the problem is, she then said I have to go to the nearest store, I asked will they give me another phone she said she doesn't know, I went to th...
Entity
Cricket wireless 8105
Categories: Cellular Phone Companies
12, Report:
#1339189
Posted Date:
Nov 21 2016
Cricket Wireless AT&T Stores do not post the fine print what part of no contract prepaid don't they get Clarkston Washington
Cricket stupid pain in the rear end hidden fees rip off wireless is prepaid wireless right? Wrong. Even though technically you are not on a contract they have some hidden fees that are a real pain in the butt if you get my drift here they are and if I were you I'd avoid them at all ...
Entity
Cricket Wireless
Categories: Cellular Phone Companies
13, Report:
#1337834
Posted Date:
Nov 13 2016
Cricket wireless THEY STOLE MY MONEY! Hiram Georgia
They stole my money!! They rang up all kinds of wrong merchandise .. swiped my card and when we pointed it out the girl.. the manager there said it was Store policy not to refund my money. I never touched the merchandise or left the store with it and I told her I wanted my mo...
Entity
Cricket wireless
Categories: Cellular Phone Companies
14, Report:
#1319063
Posted Date:
Jul 26 2016
Cricket Wireless Refuse to refund unused service on canceled line same day after told to pay by CSR to cancel for refund. Nationwide
Entity
Cricket Wireless
Categories: Telephones, Cellular Phone Companies
15, Report:
#1318393
Posted Date:
Jul 22 2016
Cricket Wireless Sold me a locked phone Tucson Arizona Nationwide
I was pay as you go customer for several years when I bought one of their phones- no contract. Decided to move to different carrier but my phone is locked! Hidden terms and conditions on a cash purchase! Cheaters.
Entity
Cricket Wireless
Categories: Cellular Phone Companies
16, Report:
#1309271
Posted Date:
Jun 03 2016
Cricket Wireless Auth AKA Stevie S, Went in on Tue May 31, 2016 I just went in to get a Sims card because my phone had went down so had to activate another phone. **** ******** **** Safford, Az 85546 AZ
while purchasing my Sims card the associated noticed I had purchased to extra 1g data plans and then advised me if up grading to the pro plan I would save from purchasing those extra purchasing of data plans. I asked for some info and informed her I hat a hotspot added to my current...
Entity
Cricket Wireless Auth
Categories: Cellular Phone Companies
17, Report:
#1301357
Posted Date:
Apr 23 2016
Cricket Wireless False advertisement and consumer fraud Nationwide
On November 20 ,2015, Cricket started a promotion where you can send in info from a phone you purchase, and get the cost of the phone back on a rebate card. I went in on November 21 to purchase a new one because my old one cracked while in my pocket. About March 15th I had called ...
Entity
Cricket Wireless
Categories: Cellular Phone Companies
18, Report:
#1278575
Posted Date:
Jan 07 2016
Cricket Wireless: 1976 W Slauson Ave #102, Los Angeles, CA 90047 Parent company is AT&T ( Arrogant, Thugs & Thieves ) Minerva Vargas 323-270-9825 Desceptive business Practice, Scambags Los Angeles CALIFORNIA
Here's my story, Last September 7th 2014, I went to this store on 1967 W. Slauson Ave., Los Angeles, CA 90047.Phone # 323-291-2300 she now at his address603 E University Dr, Carson, CA 90746 Phone # 310527-2700 . Supervisor by the name of Minerva Vargas, and prior to this store...
Entity
Cricket Wireless, AKA AIO1976 W Slauson Ave #102, Los Angeles, CA 90047
Categories: Cellular Phone Companies
19, Report:
#1269911
Posted Date:
Nov 24 2015
Cricket Wireless Terrible Cricket cell phones Nationwide
With the promise of low rates, I was foolish enough to jump at switching service from a large company to Cricket. How foolish of me to think that the service would be comparable. The new cricket phone requires you to dial the area code for all local calls. Never in my long lif...
Entity
Cricket Wireless
Categories: Cellular Phone Companies
20, Report:
#1240328
Posted Date:
Jul 07 2015
ybuy cricket wireless don't trust ybuy casa grande Arizona
I went to cricket wireless to buy a new phone. I was covered by ybuy. I did my monthly payments in 3 months but they kept taking out my money twice a month. When I thought I had finished my payments, I get a text saying I still owe them money. I checked my account I see a balance ...
Entity
ybuy cricket wireless
Categories: Cellular Phone Companies
21, Report:
#1222810
Posted Date:
Apr 16 2015
![](https://www.ripoffreports.com/report-images/45*34/docs/r1222810-wiwzgd-j2clpmbnug.png)
Cricket Wireless Bad Customer Service Nationwide
We reported our phone lost or stolen. They put our IMEI number on the national block list. We told them it was returned to us on Mon. April 13. I was ASSURED by their customer service rep, that the phone would be able to be used no later than Wed. at noon. Ph...
Entity
Cricket Wireless
Categories: Cellular Phone Companies
22, Report:
#1214458
Posted Date:
Mar 09 2015
Cricket Wireless Cricket Wireless in Seabrook, Texas. Attempted Identity Theft and Bait and Switch Seabrook Texas
Purchased cell phone, accessories and serice on Saturday, 3/7/2015 with the understanding they would port my phone number from my old carrier to the Cricket Wireless phone. Waited 3 hours, still no service. Left and went home, calling Cricket Wireless 800 number several times to...
Entity
Cricket Wireless
Categories: Cellular Phone Companies
23, Report:
#1211045
Posted Date:
Feb 23 2015
cricket wireless rebate fraud charlotte Nationwide
I purchased three cell phones back in Oct 2014 expecting a rebate back for the phones. I called to check my status serveral times in December 2014 and Jan 2015 the response was still processing. I check again in feb2015 the new response was I did not qualify due to the fact I ...
Entity
cricket wireless
Categories: TV Production Studios
24, Report:
#1208904
Posted Date:
Feb 13 2015
YBUY and Cricket Wireless Decrptive practices of ybuy financial and Cricket Wireless. Nationwide
My daughter purchased a phone from Cricket Wireless, and was steered to YBUY Financial to set up a payment plan
she has paid approximately $600, within a 4 month period, for the phone. Now she is being told that she still owes $500. The purchase price was $600. She was not told abou...
Entity
YBUY and Cricket Wireless
Categories: Loans
25, Report:
#1201896
Posted Date:
Jan 15 2015
Cricket Wireless They sold me a 4g lte phone but will not give me 4g coverage. Nationwide
I bought a Zte phone from Cricket that was marketed as a 4g lte device. Now that AT&T has bought them they will not allow me to keep my phone. With it being marketed as a 4g lte I believed I would be able to still use their services. They say there is nothing that can be done and th...
Entity
Cricket Wireless
Categories: BBB Better Business Bureau