1, Report:
#1489000
Posted Date:
Dec 13 2019
Direct Express Comerica Bank This is the debit card shown on the SSA website for direct deposot of SS retirement and/or disability benefits. My card info was hacked for $860.88 & they refuse to issue the provisional credit within 10 days as provided by law Omaha NE
I saw the first fraudulent charge on 11/29/19 to a local merchant I had not visited in months & therefore knew it was fraudulent. My debit card has never been out of my possession. I called Direct Express immediately & after spending 2 hours on hold that first call, reported the cha...
Entity
Direct Express
Categories: Prepaid cards
3, Report:
#1474407
Posted Date:
Feb 28 2019
Direct Express Comerica Bank Theft of SSI money Dallas Texas
January, 2019 I called toward the end of the month to verify, as I always do that my monthly funds, $513.00 were pending for February. At that time I was told that my card and pass code were no longer valid. Direct Express was the only entity that had my SS number, Express car...
Entity
Direct Express
Categories: Fraud
4, Report:
#1460957
Posted Date:
Sep 15 2018
direct express comerica bank $1400.00 fraudulently taken out of my acct Dec 2017 bank has yet to put back in my acct Dallas Texas
while I was in the hospital during the month of Dec. 2017, came home on Dec 31st to discover that from Dec, 28th to Dec, 31st someone went online using my Direct Express acct, went to several different places throughout the United States and bought various and sundry items having sa...
Entity
direct express
Categories: Bank fraud
5, Report:
#1451572
Posted Date:
Jul 13 2018
Direct express/comerica bank DANIEL-fraud investigator ,scam god, 512-249-3561 Did NOT investigate fraud on my direct express mastercard San antonio, dallas Texas
6/21 I saw 4 unauthorized charges to my Mastercard (I check my account daily) I immediately 8:45pm called cust service reported it. Canceled card, this is my entry ticket to the three ring circus! Filed my police report online as instructed by the Tulsa police department. I called t...
Entity
Direct express/comerica bank
Categories: Bank Fraud, Credit Card Service, Collection Agency, Banks
6, Report:
#1383747
Posted Date:
Jul 07 2017
Direct Express Comerica Bank Enjoy being on hold? Disconnected repeatedly? Only a few reasons to not call San Antonio Nationwide
On June 1, I had a transaction that required disputing on my Direct Express card. That's when my nightmare began. I had to give the information to a representative after a 15 minute hold only to be transferred to Level 2 dispute department. I was immediately disconnected.
This p...
Entity
Direct Express
Categories: Banks
7, Report:
#1258618
Posted Date:
Oct 02 2015
Direct Express Comerica Bank US Direct Express social security master card, fraud, bad service San Antonio Texas
Believe every complaint you read. US Direct Express, Direct Express debit Mastercard Comerica Bank, is a shady company. I never dealt with a more unprofesional rude and pathetic company. On September 21 I called Direct Express stated I needed to re-enroll my benefits. She asked if I...
Entity
Direct Express Comerica Bank
Categories: Credit & Debt Services
8, Report:
#1253730
Posted Date:
Sep 09 2015
Direct Express Comerica Bank Over $400 of fraudulent charges ignored Nationwide
In July 2015, we tried to use the card for my sons expenses but it was declined. After reviewing the statements going back to May, there was suspicious activity. I called Direct Express and spoke to two reps who took down all of the details and let me know that I would also need t...
Entity
Direct Express Comerica Bank
Categories: Banks
9, Report:
#1219126
Posted Date:
Apr 02 2015
Direct express Comerica bank direct express card Stolen our social security check Ft.lauderale florida
In August of last year my husband ss check got stolen and we got in touch with department of treasury and they said it was put on a direct express card and we never ask ss to do that so now no one will replace his check ss said it is nothing they can do and direct express will not d...
Entity
Direct express
Categories: ORGANIZED CRIME
10, Report:
#1197358
Posted Date:
Dec 24 2014
Direct Express Comerica Bank Prepaid Ripoff
I have been a consumer of Direct Express for numerous years. I had terrible experiences on 2 different occassion with no positive outcome. The first call was about a over-draft fee. (An overdraft fee on a pre-paid card) I call and someone picks up and do not respond. I hear talk fro...
Entity
Direct Express
Categories: Unusual Rip-Off
11, Report:
#1185922
Posted Date:
Oct 31 2014
US DIRECT EXPRESS COMERICA BANK DIRECT EXPRESS CANCELLED MY CARD WHILE I WAS IN THE PROCESS OF PAYING A BILL ,WITH WITHOUT ANY NOTIFICATION .THEIR CUSTOMER SERVICE COULD NOT EXPLAIN NOR COULD THE SUPERVISOR .I WAS TOLD BY A CUSTOMER SERVICE REP THAT A NEW CARD WOULD BE SENT TO ME IN 5 TO 10 DAYS .SO WAITED 13 DAYS STILL NO CARD SO I CALED BACK ON 10/23 AND 10/27 THE CUSTOMER SERVICE REPS ARE UNPROFESSIONAL AND RUDE AND THE SUPERVISORS AS WELL . FINALLY AFTER THE 13TH DAY I HAD NO OTHER CHOICE BUT TO PAY $13.85 FOR A REPLACEMENT CARD THAT IS SUPPOSED TO BE SENT IN 2 DAYS . THIS IS A SCHEME THAT DIRECT EXPRESS IS DOING ALONG WITH THE BANK COMERICA , .DIRECT EXPRESS IS NOT TO BE TRUSTED THEY MUST BE REPORTED AND STOPPED. San Antonio, TEXAS
Entity
US DIRECT EXPRESS
Categories: Financial Services, Credit & Debt Services
12, Report:
#1175426
Posted Date:
Sep 09 2014
Direct Express, Comerica Bank, U.S. Treasury Department Corprate and Federal Fraud Nationwide
I was told I had to use Direct Express to recieve my Social Security payments because I did not have a checking account and the Feds were moving to paperless payments. I did that and at first everything was OK. Then, all of the sudden...no more payments. Nothing Nada.I called ...
Entity
Direct Express
Categories: Government Corruption
13, Report:
#928398
Posted Date:
Jul 22 2014
Direct Express Comerica Bank Class action lawsuit againt Direct Express needed! Internet
Direct Express/ Comerica bank is a scam, and has scammed thousands out of money. No one is regulating their policies. There aren't any locations anywhere a consumer can visit to straighten out matters. This entity was supposed to be set up for those who could not open a bank account...
Entity
Direct Express
Categories: Banks
14, Report:
#1150691
Posted Date:
May 29 2014
us direct express comerica bank ripped me off for $765 nationwide
US direct express made error along with ssi on my address, i had went to ssi to order a separate direct express card for another person that i was their payee representative of. Due to the mix up with address, the new card was sent to an old address. The current card I held was stol...
Entity
us direct express
Categories: Credit Card Processing (ACH) Companies
15, Report:
#1141327
Posted Date:
Apr 24 2014
US Direct Express Comerica Bank, Direct Express Lies & games to cheat me out of money I desperately need internet
I have a US Direct Express debit card so my SSI can be direct deposited. I was told this was my ONLY option at the time even though I've just learned that I can still get a check sent. But I signed up several theirago and around March 28, 2014, I am told that there were ...
Entity
US Direct Express
Categories: Financial Services
16, Report:
#1111230
Posted Date:
Dec 28 2013
Direct Express Comerica Bank Direct Express is a Green Eyeshade Feather Quill operation Internet
Despite what it says on their website, there is no practical way to contact this company. Phone choices do not allow contact and no email addresses provided. This is a very suspicious operation.
Entity
Direct Express
Categories: Credit & Debt Services
17, Report:
#989314
Posted Date:
Dec 31 2012
Direct Express Comerica Bank They have not returned money after husband passed away that is ours. He passed on Sept. 4th 2012 San Antonio, Texas
I have been trying to get some money back that was on my husbands Direct Express card when he passed away. I notified Social Security right away and they notified Direct Express. I did not think about the money for the previous month that was still on the card. It is not owed to Soc...
Entity
Direct Express
Categories: Credit Card Processing (ACH) Companies
18, Report:
#965793
Posted Date:
Nov 07 2012
direct express comerica bank by mastercard ripoff by directexpress card austin, Texas
i was ripoff by directexpress card, my ssi check from the goverment comes on november1,2012,i call directexpress about it, my pin no. was change,directexpress say someone in canada took it out as soon as it went in, i had 2 goverment check took on november 1 2012,my chec...
Entity
direct express
Categories: Credit & Debt Services
19, Report:
#943813
Posted Date:
Sep 20 2012
US Direct Express Comerica Bank Contravening Customers' Instructions, Delaying Dispute Resolution With Unnecessary Verification San Antonio, Texas
I was awarded S.S.I. after a very brief Disability Determination period. Filed in Summer, 2003. Approved in January, 2004 after getting diagnostic and prognostic records from my home-state and seeing an orthopedic specialist.
I decided in 2008 to stop getting my check physically...
Entity
US Direct Express
Categories: Banks
20, Report:
#843000
Posted Date:
Aug 28 2012
US Direct Express Comerica Bank US DIRECT EXPRESS ATM RIPOFF!!! Internet, Internet
I'm so glad I found this site!
On Feb 3, 2012 I withdrew $500 from a Wells Fargo ATM using my Direct Express card...the bank charges a $3.00 fee, so the total was $503.00.
Feb 8, 2012 I checked my account and saw that the $503 was deducted twice!
The transactions were at...
Entity
US Direct Express
Categories: Government Stupidity
21, Report:
#883912
Posted Date:
Aug 21 2012
US Direct Express Comerica Bank DO NOT USE THIS SERVICE Austin, Texas
I recently was awarded SSI in March of 2012 and the Social Security Administration offered me the Direct Express Debit card so my monthly disability checks could be deposited electronically since they were doing away with mailing paper checks. I accepted at the time and now two mont...
Entity
US Direct Express
Categories: Credit & Debt Services
22, Report:
#899386
Posted Date:
Aug 21 2012
US DIRECT EXPRESS Comerica Bank, The U.S. Dept of The Treasury Will not credited back to my account the amount deducted for a transaction that I NEVER made. Dallas, Texas
On May 13, 2012 I noticed that my account was deducted for an amount to a vnedor that I never used nor know anything about. For over a month I have been calling usdirectexpress to credited the account back to my account and all I get is excuses and customer service representatives a...
Entity
US DIRECT EXPRESS
Categories: Credit & Debt Services
23, Report:
#928402
Posted Date:
Aug 17 2012
Direct Express Comerica Bank Direct Express should be sued Internet
Direct Express/ Comerica bank is a scam, and has scammed thousands out of money. No one is regulating their policies. There aren't any locations anywhere a consumer can visit to straighten out matters. This entity was supposed to be set up for those who could not open a bank account...
Entity
Direct Express
Categories: Banks
24, Report:
#872117
Posted Date:
May 10 2012
Direct Express US Direct Express Comerica Bank FRAUDULENT CHARGES & Ridiculous Fees. If you are missing money on your card, KISS IT GOODBYE IAustin, Texas
When Social Security sent a letter last year stating that they were doing away with paper checks I decided to go with the preloaded card they recommended. Big mistake! First, I never received my card and they said it got lost in the mail so I ended up paying $13.50 to have that card...
Entity
Direct Express
Categories: Credit & Debt Services
25, Report:
#863338
Posted Date:
Apr 04 2012
Direct Express The biggest scam ever, from the Bush Administration in 1995, Direct Express, Comerica Bank, Mastercard, Internet
Hi, I am reporting Direct Express as a scam company. First of all, I've worked in banking and it states on the back that this card is FDIC insured, and it isn't. First of all, when a bank is listed on the card, then that bank should be liable for anything that was lost o...
Entity
Direct Express
Categories: Government Stupidity