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  • Report:  #711067

Complaint Review: Freedom Enterpises - Pelham Alabama

Reported By:
Ms Honesty - Ashville, Alabama, United States of America
Submitted:
Updated:

Freedom Enterpises
106 Commerce Parkway Pelham, 35124 Alabama, United States of America
Phone:
2059880887
Web:
Tell us has your experience with this business or person been good? What's this?
I was sold a Kirby by Terry Hintone and Roger Williams in Ashville, AL. I was promised that my attachments for the Kirby would be ordered and delivered to me within 2 weeks. I have NOT yet recieved them. I also was given a used carpet shampoo attachment and charged for a new one! They told me I could use my Kirby to clean / shampoo my upholstry However, the owners manual clearly states NOT to use it for upholstry unless you have the attachment which I have not yet recieved. I have tried several times to call Freedom Enterprises but I get a recording I select the correct option but it just rings and no one answers.
I am in process of contacting the main Kirby Company and trying to settle this matter and inform them of what some of their representatives are doing. It really put a black mark on the Kirby name.
My advice is do NOT purchase a Kirby through Freedom Enterprises in Pelham,AL. If they knock on your door slam it and lock it !!!


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